Assistant Manager - Learning & Development - RCM at nimble International

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Delivery, Process Knowledge, Performance Gap Analysis, Remediation Planning, Training Effectiveness, On The Job Training, Coaching, Metric Tracking, Batch Management, Logistics Management, HIPAA Compliance, Content Creation, Subject Matter Expert, Process Updates, Client Communication, Innovation

Industry

Hospitals and Health Care

Description

Description Designation: Specialist Training – AR Follow Up Essential Duties and Responsibilities: • Committing to work in night shift. • Conduct new hire (expereinced & fresher), refresher training on aligned process, domain, and tools • Conduct process knowledge tests, analyze results and publish findings • Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance . • Achieve set targets on various training effectiveness parameters. • Own OJT execution and post-training ramp-up • Coach trainees on live cases and real scenarios Track and report productivity, quality, and readiness metrics • Be responsible for training batch management: • Adherence to learning plan • Maintain all batch data and reporting as per the pre-set process • Manage batch logistics – training invites, ID Request & Management • Take care of people's issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) • On time referred to HR cases alignment (absconding, NCNS, training rejects) • Be an active and effective contributor in assigned projects (e.g., new work transition, any process of content creation and dissemination, etc.) • Continue with hands-on work processing for aligned processes for a minimum of 12 hours a month – account working to ensure trainer is aligned with process specific updates. • Participate in client calls, understand process/tools changes or upgrades, prepare required • documentation for roll-out to the aligned process teams • Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert, proactive, innovative & creative. • Stay compliant with the HIPAA and other company policies/complianc

Responsibilities

This role involves conducting comprehensive training for new hires and existing staff on processes, domains, and tools, while also tracking and reporting on training effectiveness and trainee performance metrics. The manager is responsible for full batch management, including logistics, adherence to learning plans, and addressing people-related issues within the training group.