About the job

Assistant Manager – Club Raby BayClub Raby Bay | Cleveland, QLD | Full-Time

Ready for your next step in hospitality leadership?

• Club Raby Bay is looking for an experienced Assistant Manager to join our team and play a key role in the day-to-day operation of our venue.Located in Cleveland, Club Raby Bay is a community-focused venue offering dining, bar, gaming and entertainment in a relaxed setting. We’re looking for someone who enjoys being hands-on, leading a team and creating great experiences for our members and guests.About The role: As Assistant Manager, you’ll work closely with the General Manager to support the smooth running of the venue and lead our teams across daily operations.You’ll be responsible for:Managing the day-to-day operations of the club and taking the lead when required.
• Managing coaching and supporting front-of-house team members.
• Coordinating shifts and ensuring service standards are consistently maintained.
• Managing operations across the bar, bistro and gaming areas.
• Providing a high level of customer service and confidently handling member and guest enquiries.
• Assisting with bookings, functions and venue activities.
• Managing responsible service, WHS and other compliance requirements.
• Stock control, cash handling and general administration.
• Roster planning and effective team deployment.
• Building a positive team culture and developing team capability.
• Working closely with the General Manager and leadership team to achieve operational and customer service goals.