SUMMARY:

An exciting opportunity to join a growing, independent, cold-pressed juice bar with two sites - based in 2 very premium locations in Chelsea & Notting Hill. Our business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on our health & wellness. Our range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods & a range of desserts/snacks.
The Assistant Manager role involves supporting our Multi Sites Manager in managing our store’s teams while sustaining excellent product quality & customer service standards. You will be helping manage the FOH team who operate the till systems as well as produce a range of Made-To-Order products such as coffees, smoothies & açaí bowls.
The right person will have the opportunity to develop into a General Manager as the business grows.

• Team management including getting involved with recruitment (conducting trial shifts and on-boarding) & training of new Team Members.
• Helping review performance, goals & development at all levels.
• Providing training sessions/refresher training to ensure excellent customer service, cleaning and product standards are maintained at a high level.
• Helping maintain KPI’s including sales, labour, wastage & mystery shopper targets on a weekly basis.
• Ensuring health & safety, food safety & hygiene, cash handling, proper equipment use & maintenance are in place.
• Stock management including ensuring there are full merchandising displays, waste management and ordering.
• Recognise product quality issues and feed back to Central Production Kitchen/Multi Site Manager to correct these.
• Manage general enquiries (queries/complaints) and drive sales.