Assistant Manager - Maintenance Development at Kone

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Problem-Solving Skills, Productivity Tools, Reporting Tools, Communication Skills, Training Abilities, Cost-Control Practices, Financial Analysis, Digital Transformation, Process Simplification, Collaborative Leadership, Coaching, Mentoring

Industry

Industrial Machinery Manufacturing

Description

Did you know KONE moves over one billion people every day? We employ over 60,000 professionals in over 60 countries worldwide joined together by a shared vision to ‘Deliver the best people flow experience’. As a global leader, we provide elevators, escalators, automatic building doors as well as solutions for maintenance and modernization to add value to buildings throughout their lifecycle. Through more effective People Flow®, we make people’s journeys safe, convenient and reliable, in taller, smarter buildings. Job Title – Assistant Manager - Maintenance Development The Assistant Manager – Service Operation Development supports the implementation and compliance of end-to-end business processes and systems. The role focuses on improving productivity and controlling service operation costs, ensuring efficient resource utilization, accurate reporting, and continuous improvement through digitalization and simplification initiatives. What will you be doing? Drive Productivity Take proactive measures to enhance field productivity and ensure better resource utilization. Analyze direct and indirect hours to identify improvement opportunities and implement corrective actions. Ensure accurate and quality back-reporting for effective hours posting. Maximize the benefits of productivity projects (e.g., DMP) by monitoring outcomes and driving adoption. Prepare customized reports for supervisors, focusing on KPI improvement (MTE, OPD, etc.). Drive Field Cost Control Conduct detailed analysis to identify areas of improvement in cost control (materials, subcontracting, etc.). Set annual cost-control targets at the supervisor level and track progress monthly. Coordinate with internal teams to address deviations and provide support to field teams for corrective action. Contribute to cost optimization strategies that balance efficiency with quality outcomes. Digitalization and Simplification Identify opportunities for digitalization and simplification within service operations. Roll out initiatives that streamline processes and enhance operational transparency. Drive adoption of traction control KPIs by monitoring usage and implementing corrective measures. Champion digital tools and platforms to improve reporting accuracy, reduce manual effort, and accelerate decision-making. Additional Contributions Continuous Improvement: Support Lean/Six Sigma initiatives to embed structured problem-solving and process optimization. Stakeholder Collaboration: Act as a bridge between field teams and leadership, ensuring alignment of goals and smooth communication. Change Management: Facilitate adoption of new systems, tools, and practices by providing training, guidance, and success stories. Performance Monitoring: Regularly review KPIs, identify trends, and recommend strategic interventions to improve overall productivity. Skills & Competencies Strong analytical and problem-solving skills Proficiency in productivity and reporting tools (Excel, Power BI, SAP systems) Excellent communication and training abilities Knowledge of cost-control practices and financial analysis Familiarity with digital transformation and process simplification methodologies Collaborative leadership style with a focus on coaching and mentoring Are you the One? Educational Qualification - Any Degree in Engineering Minimum 6 to 8 years of relevant experience Expertise in the concepts of Maintenance Development / Service Operation Development What do we offer? Career progression and opportunities within a global organization Total reward elements that engage and motivate our employees and help us make KONE a great place to work Comprehensive learning and development programs covering a wide range of professional skills You are surrounded by fun colleagues and a lively working environment within Business Services team and KONE Front Line. The best part is all leaders are great and open-minded Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on https://careers.kone.com/en/ At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

Responsibilities

The Assistant Manager - Maintenance Development supports the implementation of business processes and systems to improve productivity and control service operation costs. This role involves analyzing performance metrics, driving cost control initiatives, and promoting digitalization within service operations.