Assistant Manager / Manager, Digitalisation & Business Excellence at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

0.0

Posted On

08 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Transformation, Business Process Reengineering, Project Management, Business Analysis, Data Analysis, Stakeholder Management, RPA Solutions, Automation Tools, Business Intelligence, Data Visualization, Analytical Skills, Strategic Thinking, Attention to Detail, Communication Skills, Leadership Development, Process Improvement

Industry

IT Services and IT Consulting

Description

[What the role is] Part of the Digital Industry and Talent Group in IMDA, the Human Capital Cluster (HCC) seeks to strategise and develop talent attraction initiatives to help Singapore position itself to capture opportunities in the digital economy. You will be part of HCC’s Talent Development division that manages programmes to groom a pipeline of talent to drive the Digital Economy and become the next generation of leaders in the infocomm media (ICM) sector. [What you will be working on] What you will be working on: Champion digital transformation and business process reengineering initiatives for Talent Development division that enables enhanced customer experience and improved productivity for the delivery of leadership programmes under IMDA’s SG Digital Leadership Accelerator. Develop business use case for areas identified for potential digitalisation/business process re-engineering and obtain buy-in from key stakeholders within HCC and across IMDA. End-to-end oversight of digitalisation projects, from planning to execution. Identify opportunities to apply new digital transformation technologies and/or enhance existing digital solutions as part of solutioning to enable the team to ‘do less and achieve more’. Build, test and implement process improvement solutions using various technologies and tools (e.g., RPA). Collaborate across all divisions/departments within HCC and IMDA to drive process improvement initiatives that will be aligned with IMDA’s digital transformation priorities Develop strategic data insights and institutional reporting/dashboards to support management decision making on tech talent strategy. [What we are looking for] What we are looking for: Background in Engineering/Business Analytics or other related fields with preferably 2-5 years of working experience in a business intelligence/business process reengineering/data management role Experience in business process improvement and project management with relevant qualifications (e.g., Scrum, Lean/Six Sigma) Experience in building RPA solutions across multiple tools/systems, as well as relevant certification in automation tools (eg. Workato) is advantageous Excellent business analysis skills: business needs definition, process/data mapping, UAT execution, stakeholder relationship management Experience with analysing data using business intelligence and data visualization tools (e.g., PowerBI, Tableau, Qlik). Previous experience in programming is a plus Excellent analytical and strategic thinking skills to analyse situations and make sound judgements. Result-driven self-starter and able to deliver in a fast-paced environment with minimal supervision. Great attention to detail with excellent written and verbal communication details to handle a wide range of stakeholders http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

Champion digital transformation and business process reengineering initiatives for the Talent Development division. Oversee digitalisation projects from planning to execution and collaborate across divisions to drive process improvement initiatives.