Assistant Manager/Manager, Service Delivery at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Funding And Grant Management Skills, Stakeholder Management Skills, Influencing, Facilitation And Communication Skills, Research And Basic Statistics Analysis, Sector/Domain Knowledge, Project Management Skills, Programme Evaluation Skills, Data Management And Analysis, Monitoring And Impact Evaluation, Social Service Planning

Industry

IT Services and IT Consulting

Description

[What the role is] Oversee grants that resource social services and initiatives to meet the needs of service users effectively and efficiently. [What you will be working on] Be part of a team that seeks to achieve better outcomes for persons who use social services so that service users are empowered to live with dignity. Key responsibilities are to lead work on funding, applications and the management of supported programmes for NCSS’ grants. Main duties include the following: 1. Manage operational policy for grants. a. Work with internal and external stakeholders to ensure that the strategy and implementation of the grants meet the mission and objectives. This includes engaging in reviews of the grant design, eligibility and assessment criteria, and funding and support provided. 2. Coordinate regular application and assessment phases for grants. a. Support work to launch grant calls for applications, including conducting briefs and/or workshops for key partners and potential applicants. b. Coordinate with assessors on the evaluation of grant applications. This includes evaluating programmes for the ability to meet grant objectives and for merit in programme design and implementation. c. Engage applicants on the details of their proposals to ensure that applications are fairly and comprehensively assessed, as well as on application outcomes. d. Collaborate with stakeholders to bring in different sectoral views. e. Train and guide officers brought in seasonally to support grant work as needed. 3. Oversee budget and funding matters and programme impact for grants. a. Manage the funding required for successful applications for grants each year. b. Manage regular disbursements and tracking of funds for programmes supported under grants, including handling deviations and exceptional cases. c. Ensure proper accounting and reporting for the use of grant funds. d. Collate reports from supported programmes and produce additional reports for key stakeholders as required. 4. Leverage data and feedback to enhance policies and processes for grants. a. Develop and maintain standard operating protocols for the conduct of grants. b. Derive insights to improve and streamline processes, increasing robustness and reducing administrative work. 5. Support the Services Group and NCSS as and when required. [What we are looking for] Personal Competencies: Serving with Heart, Commitment and Purpose Working As One Public Service Social Service Sector Knowledge Data Management & Analysis Monitoring & Impact Evaluation Social Service Planning Skills Required: Funding and Grant Management Skills Stakeholder Management Skills Influencing, Facilitation and Communication Skills Research and Basic Statistics Analysis Sector/Domain Knowledge Project Management Skills Programme Evaluation Skills Experience & Special Certification(s): Relevant experience with social services, grant management, finance and/or public sector funding practices will be an added advantage. Only shortlisted candidates will be notified. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The Assistant Manager/Manager will oversee grants that resource social services and initiatives, ensuring effective and efficient service delivery. Key duties include managing operational policy for grants, coordinating application phases, overseeing budget matters, and leveraging data to enhance grant processes.