Assistant Manager Manufactured Housing Communities at Investment Property Group

Spanaway, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

28.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leasing, Rent Collection, Resident Relations, Sales, Marketing, Conflict Resolution, Time Management, Problem Solving, Customer Service, Property Management Software, Administrative Support, Communication Skills

Industry

Real Estate

Description

Who Are We? Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon. IPG owns and operates 150 properties across 13 states, including Multifamily, Manufactured Homes, and RV communities. We are committed to supporting our team members through employee engagement, professional development, and a culture rooted in integrity. Join our team as we set new benchmarks in the industry, ensuring that our people thrive, and our communities remain places our residents are proud to call home. Position Overview: * Job Title: Assistant Manager * Salary: $24.00 - $28.00 per hour, depending on qualifications, education, and prior experience * Schedule: Monday - Friday; 9am - 4pm, including a 1 hour lunch break (30 hours per week with eligibility for full-time employee benefits package) * Explore Crystal Pointe Estates: https://www.crystalpointeipgliving.com/ [https://www.crystalpointeipgliving.com/] * Explore Viking Estates : https://vikingipgliving.com/ [https://vikingipgliving.com/] Job Description Summary: We are seeking a dedicated Assistant Community Manager to support the operations at two manufactured housing communities, Crystal Pointe Estates (151 homes), an all-age community located in Spanaway, WA, and Viking Estates (75 homes), a senior (ages 55+) community located in Puyallup, WA. We are seeking a proactive individual who thrives in a fast-paced environment and enjoys sales, a fast-working environment and connecting with people. This role also includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment. Key Responsibilities: * Represent Investment Property Group in a positive and professional manner at all times * Drive daily sales and marketing efforts to promote and sell available homes within the community. * Conduct community tours and engage prospective buyers with professionalism and enthusiasm. * Manager and host open houses on weekends as needed to showcase available homes. * Assist the Community Manager with rent collection process, bank activities, documentation of all transactions, and implementation of timely delinquent rent procedure. * Responsible for administrative functions and the preparation of reporting documentation. * Monitor and direct rental activity, on-site marketing activities, and maintain in-depth, ongoing knowledge of the local market. * Meet with and responds to resident concerns, requests, and complaints. * Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently. * Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders. * Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections. * Walks property daily to ensure common areas are in good condition. * Work to ensure that residents have a clean, safe, and well-maintained community. * Performs annual or more frequent inspection of units and follow ups. Qualifications & Requirements: * 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units. * Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members. * Exceptional time management and problem-solving skills. * Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic. * Experience with rent collection and delinquency management. * Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property. * Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement. * Ability to handle complaints and ensure community standards are upheld. * Strong verbal and written communication skills to interact with tenants, contractors, and local authorities. * Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates. * Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central). Benefits * Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more * 401k with company match * Accrued 4-weeks of paid time off (PTO) We are a growing property management company with new opportunities emerging every day. Explore our open positions [https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=eb3123fa-6577-4211-81e9-1bb443400535&ccId=19000101_000001⟨=en_US&selectedMenuKey=CareerCenter] to find your next opportunity. Don’t see the right fit today? Check back soon - your dream job could be posted tomorrow! WE ARE AN EQUAL OPPORTUNITY EMPLOYER Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Responsibilities

Support operations at two manufactured housing communities by managing leasing activities, rent collection, and resident relations. Coordinate maintenance requests and perform daily property inspections to ensure community standards are maintained.