ASSISTANT MANAGER OF COMMERCIAL DATA COLLECTION - Assessor's Office at Cook County

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

92855.0

Posted On

30 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Data Collection, Property Inspections, Customer Service, Performance Evaluations, Commercial Real Estate, Assessment Practices, Interpersonal Skills, Microsoft Excel, Mathematics, Communication, Team Collaboration, Training, Problem Solving, Time Management, Field Inspections

Industry

Government Administration

Description

1 Position Vacancy Job Summary Reporting directly to the Manager of Data Collection, the Assistant Manager of Commercial Data Collection, in conjunction with the Manager of Data Collection, is responsible for supervising the operations and staff of the Commercial Data Collection Unit of the Cook County Assessor’s Office (CCAO). The Assistant Manager’s duties include assisting with the direct oversight of Commercial Data Collection employees’ work performance, assignment of work, ensuring proper workflow, addressing and resolving employee concerns and questions, issuing performance evaluations, initiating disciplinary action, and ensuring the Commercial Data Collection Unit provides good customer service. Serves as the Cook County Assessor’s Office’s (CCAO) primary contact with Township Assessor offices and municipalities in the County of Cook as it relates to the accurate submission of permit data to the CCAO. Additional duties include providing direction and continuity in the collection of field data necessary to ensure a fair and equitable assessment for all Commercial and Special properties in Cook County. Essential Job Duties Provides leadership and assists in the assignment of Commercial Field staff and Permit Specialists. Serves as CCAO’s primary contact with Township Assessor offices and municipalities in the County of Cook as it relates to the accurate submission of permit data to the CCAO. Assists with the review of permits, divisions, exempt to assess and assess to exempt properties, air rights, leaseholds, and appeal files for assignment to Commercial field inspectors. Assists with the review of completed Commercial field work for errors (including characteristic data collected through desktop review) and verifies the accuracy of data collected on permits, divisions, exempt to assess and assess to exempt status, air rights, and leaseholds for various types of Commercial and Special properties. Answers questions and concerns raised by Commercial field inspectors and Permit Specialists concerning Commercial field duties and permits. Verifies characteristic and parcel data on Commercial and Special properties through desktop review, as needed. Performs higher complexity Commercial field inspections, when necessary, collecting new data by physically and accurately locating, measuring, and sketching Commercial and Special properties to document any changes to the property. Assists with the review and reconciliation of permits, open line, exempt and other field tracking reports, and works with and provides assistance to other Departments regarding inquiries made to the Commercial Field Unit. Delegates special projects as assigned by the Manager of Data Collection throughout the year. Assists with training Commercial Field staff on the standard operating procedures for the Commercial Valuations division (and the field unit, in particular) and ensures Valuations Department guidelines are met. Ensures that assessment deadlines are met by Commercial Field staff in relation to field checks of Commercial and Special properties. Attends periodic Departmental and CCAO management meetings regarding the assessment cycle. Provides leadership in the implementation of objectives and procedures related to Commercial field inspections and the collection of field data to increase uniformity for all property valuations. Conducts performance evaluations of subordinate Commercial field employees. Tracks attendance of Commercial field employees, and receives, reviews and approves leave requests, as needed. Participates in the hiring process for Commercial field positions, as necessary. Ensures Commercial field staff productivity and professional development, promotes good morale, and establishes performance measures of reporting staff. Provides input on Commercial field staff disciplinary matters, and participates in disciplinary investigations and grievance hearings, as necessary. Assists the Residential Valuations division with projects, as assigned and approved by the Deputy Assessor – Chief Valuations Officer, and shares staff resources, as needed, to achieve the overall goals of the Valuations Department. Assists in effectively communicating job responsibilities to Commercial Field staff and provides instruction and training relative to staff job duties and assignments. Works extended hours and weekends, as assigned. Conducts performance evaluations of subordinate Commercial Data Collection employees. The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee’s normal line of work. Minimum Qualifications High school diploma or GED Certificate. Four (4) years of full-time work experience appraising commercial real estate as an Associate Real Estate Trainee Appraiser, or a Certified General Real Estate Appraiser; OR Current employee of the Cook County Assessor’s Office. High school diploma or GED Certificate. Three (3) years of full-time work experience conducting property inspections related to the appraisal of commercial real estate or the assessment of commercial or industrial properties. OR Bachelor’s Degree from an accredited college or university. Two (2) years of full-time work experience conducting property inspections related to the appraisal of commercial real estate or the assessment of commercial or industrial properties. Preferred Qualifications Two (2) years of full-time work experience appraising commercial real estate as a Certified General Real Estate Appraiser or Associate Real Estate Trainee Appraiser. A currently active AAS, CAE, or MAS designation from the International Association of Assessing Officers (IAAO). A currently active MAI, SRA, AI-GRS, or AI-RRS designation from the Appraisal Institute (AI). Proficiency in Microsoft Excel. Post-Offer Minimum Qualifications Any offer of employment is contingent on proof of a valid driver’s license, reliable transportation, and minimum liability coverage. Knowledge, Skills, and Abilities Knowledge of CCAO procedures, polices, practices and guidelines, including knowledge of CCAO procedures related to data collection and verification, as well as thorough knowledge of assessment practices in valuation of new property, or the ability to quickly gain such knowledge. Ability to physically and accurately locate, inspect, measure, sketch, collect, and verify data with respect Commercial properties. Ability to properly review sketches and measurements completed by field inspectors. Good advanced math skills, including algebra and geometry. Familiarity with the assessment of complex properties (i.e. air rights, leaseholds, etc.). Ability to converse knowledgeably and communicate effectively, both orally and in writing. Ability to work with others; excellent interpersonal skills in dealing with the public and co- workers, and to provide guidance and information regarding the field inspection process. Ability to meet CCAO and departmental deadlines, production goals and effectively utilize time with limited oversight Ability to lead and cooperate on specific projects related to the functions of the department. Must be computer literate, with skill and efficiency in entering and retrieving data, and the ability to use CCAO systems and databases, data servers, and internet-based applications. Knowledge of and ability to consistently interpret and apply CCAO policies. Working knowledge of CCAO Employment Plan, Employee Handbook, and any applicable collective bargaining agreement(s). Ability to obtain a designation from the International Association of Assessing Officers. Physical Requirements Visual acuity to review and edit written and electronic communications for long periods of time. Repetitive use of hands to handle and/or operate standard office equipment. Ability to create sketches, record data, and use various field equipment. Traveling between offices and buildings may be required. Regular use of a telephone to communicate. Lift up to thirty (30) pounds. Walking, climbing, bending, and stooping at field inspection sites. Driving to field inspection locations. Annual Salary: $86,215 - $92,855 (Commensurate with Experience) - Grade 21 Benefits Package Includes: Medical, Dental, and Vision Coverage Basic Term Life Insurance Pension Plan and Deferred Compensation Program Employee Assistance Program Paid Holidays, Vacation, and Sick Time You May Qualify for the Public Service Loan Forgiveness Program (PSLF) Hybrid Work Schedule (granted at the discretion of the Department Head - all CCAO employees are expected to live within a distance of Cook County that will allow them to work in the office as demanded by operational needs) For further information on our excellent benefits package, please click on the following link: 2025 Cook County Benefits. METHOD OF APPLICATION: Internal Applicants Apply online at: https://cookcountyiI.taleo.net/careersection/170/jobsearch.ftl?lang=en External Applicants Apply online at: https://cookcountyiI.taleo.net/careersection/120/jobsearch.ftl?lang=en APPLICATION DEADLINE: Online submissions will close at 11:59pm on 11/19/2025. Applications of eligible applicants will be retained for consideration for 12 months following receipt of application, or until this Notice of Job Opportunity is withdrawn, whichever occurs first. On or before the final date for interviews, applicants must furnish Human Resources with sufficient proof of education (if applicable), designations/certifications, professional references, and photo identification. ANY APPLICANT THAT FAILS TO COMPLY WITH ANY OF THE REQUIREMENTS OF THIS NOTICE OF JOB OPPORTUNITY WILL NOT BE CONSIDERED ELIGIBLE FOR THE POSITION. The Office of the Cook County Assessor hires and promotes based on applicant qualifications and merit. The use of political factors as a condition of employment for the above job opportunity is prohibited. Any questions should be directed to Human Resources at 312-603-5115 or assessor.ccaohr@cookcountyil.gov. *All offers of employment are contingent upon satisfactory results of a criminal background check* (Current Cook County Assessor's Office employees will not be subject to a criminal background check) *You must be legally authorized to permanently work in the United States and without sponsorship* COOK COUNTY ASSESSOR’S OFFICE IS AN EQUAL OPPORTUNITY EMPLOYER Last modified: June 20, 2024

Responsibilities

The Assistant Manager of Commercial Data Collection supervises the operations and staff of the Commercial Data Collection Unit, ensuring proper workflow and addressing employee concerns. They also serve as the primary contact with Township Assessor offices regarding permit data submission and assist in the collection of field data for property assessments.