Assistant Manager of Housekeeping at Shanty Creek

Bellaire, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

0.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Attention To Detail, Communication, Time Management, Organizational Skills, Inventory Management, Scheduling Tools, Supervision, Training, Mentoring, Inspections, Customer Service

Industry

Hospitality

Description

About Shanty Creek Resorts Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business. ---------------------------------------- About the Role The Supervisor – Housekeeping plays a crucial role in maintaining the cleanliness and overall appearance of the resort, ensuring that guests have a comfortable and pleasant experience. This position oversees housekeeping staff, coordinates daily cleaning schedules, and ensures all areas meet the highest standards of cleanliness and hygiene. The Supervisor is responsible for training new team members, conducting inspections, and addressing issues in a timely manner. By fostering a positive work environment and promoting teamwork, this role enhances staff morale and productivity. The ultimate goal is to create a welcoming atmosphere that drives guest satisfaction and repeat visits. ---------------------------------------- Minimum Qualifications * High school diploma or equivalent * Proven experience in housekeeping, with at least 1 year in a supervisory role ---------------------------------------- Preferred Qualifications * Certification in hospitality management or a related field * Experience with inventory management and scheduling software ---------------------------------------- Responsibilities * Supervise and coordinate daily housekeeping operations to ensure efficiency * Conduct regular inspections of guest rooms and public areas for cleanliness and quality standards * Train and mentor staff on cleaning procedures, safety protocols, and customer service expectations * Manage inventory of cleaning supplies and equipment; order as needed * Address guest concerns and feedback promptly and professionally ---------------------------------------- Skills * Strong leadership and team management abilities * Excellent attention to detail * Effective communication skills for staff and guest interaction * Strong time management and organizational skills * Familiarity with inventory systems and scheduling tools (preferred)

Responsibilities

This role is responsible for supervising and coordinating daily housekeeping operations, ensuring efficiency, and conducting regular inspections of guest rooms and public areas to maintain high standards of cleanliness. The supervisor will also train staff, manage inventory, and promptly address any guest concerns.