Assistant Manager of People Operations - K11 Musea at ALO

Tsim Sha Tsui, Kowloon, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Workforce Planning, Recruiting, Onboarding, Team Development, Talent Acquisition, Leadership Coaching, Payroll Efficiency, Employee Engagement, Succession Planning, Retail Operations, MS Office, Interpersonal Communication

Industry

Retail Apparel and Fashion

Description

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OVERVIEW The Assistant Manager, People Operations is a key member of the store leadership team responsible for driving workforce planning, recruiting, onboarding, and team development. This role partners closely with Store Leadership to build high-performing teams, elevate the employee and guest experience, and support operational excellence through strategic staffing, leadership coaching, and talent initiatives. The Assistant Manager, People Operations embodies ALO’s guiding principles while fostering a culture where teams love to work and guests love to shop. This role is based in store. People Operations Leader Utilize recruiting tools and talent acquisition strategies to source external candidates through recruiting events, job fairs, networking, and competitive outreach Support the posting and maintenance of open positions across internal and external job boards for lead and associate vacancies Lead and model a service culture that prioritizes the guest experience through training, coaching, and recognition Build and maintain strong talent pipelines while supporting onboarding, leadership development, and retention initiatives Partner directly with ALO’s recruitment team to ensure alignment with broader talent strategy Business Leader Partner with Store Leadership to support workforce planning, staffing strategies, and talent forecasting aligned with business needs Analyze staffing trends, scheduling opportunities, and retention insights to support operational and financial performance Support payroll efficiency while maintaining optimal staffing levels and guest experience standards Represent the business in meetings and cross-functional discussions in partnership with Store Leadership Drive initiatives that support employee engagement, retention, and operational productivity People Leader Champion a culture where teams love to work and guests love to shop by modeling ALO’s mission, guiding principles, and service standards Lead through accountability, consistent coaching, communication, and development of talent across the store team Build teams committed to continuous learning through ongoing feedback, training, and reinforcement of guest-service and sales behaviors Facilitate meaningful 30/60/90-day check-ins with new hires to support onboarding, engagement, development, and long-term retention Support succession planning and development initiatives to strengthen internal talent pipelines Coach leaders on creating schedules that balance business priorities with team member needs and scheduling preferences Operations Leader Oversee onboarding and employment processes including orientations, ensuring Day 1 document retention setting new hires up for success on their first day employment documentation, and communication of start dates Support scheduling strategies that improve consistency in team member hours while identifying external staffing needs when necessary Oversee and support execution of key operational and visual processes to ensure the store environment reflects ALO brand standards and delivers an elevated guest experience Champion strong visual standards on the sales floor by leveraging business performance insights, product storytelling, and operational execution Ensure operational consistency and compliance with company policies, workforce practices, and talent processes Qualifications 3-5 years of retail or related industry leadership experience Previous experience with Recruitment and HR administration Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Strong understanding of retail business operations, workforce planning, and employee experience strategy Proven ability to coach, develop, and influence leaders and team members Requires constant movement in and around all areas of the store Aligns with and embodies ALO’s Guiding Principles Ability to lift, push, carry or otherwise move up to 50 pounds Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder Ability to stand and move for an entire shift JUST SOME OF THE PERKS A generous ALO team discount, plus a complimentary ALO Wellness Club membership, offering unlimited access to on‑demand yoga and fitness classes led by world‑class instructors Competitive salary, along with monthly store incentives that recognise performance, momentum, and shared wins as we grow together A quarterly clothing allowance to support all‑day movement Extensive career growth opportunities as ALO continues to expand across Hong Kong We’re passionate about connecting with driven and skilled individuals who are invested in their development. Together, we’ll continue to evolve our brand’s success while supporting the growth of your career. Employees are scheduled to work in accordance with a roster determined by the Company, based on operational requirements. This may include weekends and public holidays. Employees are expected to demonstrate flexibility in their availability and support key peak trading periods, promotional events, and seasonal demands as required by the business. The Company is committed to providing equal employment opportunities and does not discriminate against any employee or applicant on the basis of any characteristic protected under applicable laws and regulations. #LI-JA2 #LI-2 #LI- #s-dni Onsite For CA residents, Job Applicant Privacy Policy HERE.

Responsibilities

Lead workforce planning, recruiting, and onboarding to build high-performing teams and elevate the guest experience. Partner with store leadership to drive operational excellence, talent forecasting, and employee retention initiatives.