WHAT DOES AN ASSISTANT MANAGER OF TRAINING & OPERATIONS SUPPORT DO?

Our Assistant Manager of Training and Operations Support provides continuous training and support to our Residential Coaches and Managers to ensure our new employees are successfully transitioning from classroom training to their permanent job location. They also provide emergency DSP coverage and support as needed at our residential sites in Albany to ensure the safety and wellbeing of the people we support.

QUALIFICATIONS

• High School Diploma or GED is required
• 1-3 years of experience working with people with intellectual and developmental disabilities is preferred
• Experience working with Microsoft Office is required
• Valid Driver’s license with at least 2 years of driving experience is required

• Ensure coaching and new employee meetings are held at set intervals and the completion of in-house training packets are completed in a timely fashion.
• Assist in developing and implementing house orientation procedures at each of our residential sites to ensure new employees feel part of Lexington as of day one.
• Visit residences as scheduled to ensure that Agency policy and procedures are being followed
• Maintain residence specific written records of visitations, observations, and concerns and effectively communicate these to upper management.