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Assistant Manager-Operations at Allianz Global Corporate & Specialty SE
, , India -
Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

International Voice Process, Communication Skills, Team Management, Contact Centre Metrics, People Management, Stakeholder Management, Performance Management, Attrition Handling

Industry

Financial Services

Description
Role: Assistant Manager – International Voice Process Experience: 6-10 years Work Location: Trivandrum Job Requirements: • Good work experience in International Voice Process • Excellent communication and team management skills •Experience of 6-10 years and minimum 2 years of experience in leading a team. • Good knowledge about contact centre metrices • People Management (KRA & Appraisal handling experience) • Stakeholder Management, Performance Management, Attrition handling • Flexible to work in rotational shifts 63903 | Underwriting | Professional | PG08 | Allianz Technology | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.
Responsibilities
The Assistant Manager will oversee operations in the International Voice Process, ensuring effective team management and performance. The role involves handling stakeholder relationships and managing attrition within the team.