JOB SUMMARY

The Operations Manager plays a pivotal role in overseeing the daily operations of our organization, ensuring efficiency and effectiveness in all processes. This position requires strong leadership skills and the ability to manage a diverse team while implementing operational strategies that align with the company’s objectives. The ideal candidate will have a proven track record of improving operational systems, processes, and policies.

SKILLS

• Strong leadership abilities with experience in team management and development.
• Excellent problem-solving skills with a focus on strategic thinking.
• Proficient in data analysis and performance metrics evaluation.
• Exceptional communication skills, both verbal and written, for effective collaboration across all levels of the organization.
• Ability to adapt to changing environments while maintaining a focus on operational goals.
• Knowledge of industry best practices and regulatory compliance standards.
• Proficiency in project management tools and software is preferred. This Operations Manager position offers an exciting opportunity for individuals looking to make a significant impact within our organization by driving operational excellence.
  Job Types: Full-time, Permanent
  Pay: $21.00-$30.99 per hour

Ability to commute/relocate:

• Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In perso

• Develop and implement operational strategies to enhance productivity and efficiency across departments.
• Oversee daily operations, ensuring compliance with company policies and industry regulations.
• Manage budgets, forecasts, and resource allocation to optimize operational performance.
• Lead, mentor, and develop team members to foster a culture of continuous improvement.
• Collaborate with cross-functional teams to streamline processes and improve service delivery.
• Analyze performance metrics and prepare reports for senior management on operational effectiveness.
• Identify areas for improvement and implement innovative solutions to enhance operational workflows.
• Ensure high levels of customer satisfaction through effective service delivery and quality control.