We are looking for experienced TL’s to join our team based in Claremont.

This role lead a team of associates in a customer centric and high-performance culture through effective management of people, metrics and projects, with the objective of generating revenue and the retention of business, through continuous improvement.

• Ensure best use of systems and technology to deliver effectively and efficiently.

Growth and development of team through coaching, regular review of performance, recognition and motivation.

QUALIFICATIONS

Essential

• A Matric/Grade 12 Certificate

Experience Required

• 2 year experience as a call center team leader
• Telecoms experience preferred

• Ensure best use of systems and technology to deliver effectively and efficiently