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Assistant Manager, Ops - Payments & Assurance, Payment Quality Assurance (P at CIMB Group Malaysia
Kuala Lumpur, Kuala Lumpur, Malaysia -
Full Time

Start Date

Immediate

Expiry Date

23 Apr, 26

Salary

0.0

Posted On

23 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Compliance, Quality Assurance, Risk Management, Documentation, Coaching, Stakeholder Engagement, Methodology, Analysis, Communication, Problem Solving, Supervision, Innovation, Confidentiality, Feedback, Operations, Transaction Review

Industry

Banking

Description
Perform an enhanced and robust review of completed / released transactions and alerts, as applicable, for CIMB Group Operations to ensure compliance with CIMB Group Compliance Policies and Procedures, CIMB Groups Operations Standard Operating Procedure, as applicable, for any gaps in regulatory compliance. The responsibilities include: Ensure that all methodology set were followed guided by the standard operating procedure and operation manual. To address all issues or gaps arising from the review to the management. Provide written explanations of approach and analysis that supports the conclusions and observations from the review. Escalate identified risks and areas in terms of methodology and processes. Innovate and generate new ideas to improve methodology of analysis. Document solutions and results in a simple comprehensive way to analyse in a formal documentation. Coach and supervise juniors /peers, give directions, ensure the quality of analysis and work done and raise the standard of juniors to the next level of excellence, where applicable. To work closely with stakeholders to streamline and discuss case investigation and provide meaningful feedback to facilitate them in carrying out their primary responsibilities relating to key controls, where necessary. Effectively communicate with Head GO, Payments Quality Assurance to ensure the fluid sharing of information and feedback across team members. Maintain the highest level of confidentiality throughout the quality assurance process, by disclosing only pertinent information to key stakeholders. To undertake any other duties as assigned by the Head GO, Payments Quality Assurance.
Responsibilities
The Assistant Manager will perform reviews of transactions to ensure compliance with policies and procedures. They will also address issues, document solutions, and coach junior staff.