WHAT SKILLS DO YOU NEED TO HAVE?

· Excellent knowledge of Microsoft office (Essential)
· Excellent verbal and written communication skills (Essential)
· Good knowledge of resident management systems (Desirable)

WHAT QUALIFICATIONS AND EXPERIENCE ARE REQUIRED?

· Hospitality Management qualification or equivalent experience (Desirable)
· First Aid qualification (Desirable)
· Management qualifications (Desirable)
· Current Driver’s License (Desirable)
· Experience in a residential environment including a busy front of house (Essential)
· Experience of managing a team and multiple departments (Essential)

WHO WE ARE:

We are passionate about creating a great place to work for our employees, whilst providing an environment where our residents can Live, Learn and Grow. We’re proud to have over 20 years’ experience funding, designing, developing, and managing industry-leading student accommodation facilities in strategic, on-campus locations for partner universities. You can find out more about CLV here.
We value and encourage diversity in the workplace to help us grow and learn, this in turn helps us to better represent and support our residents and university partners. We welcome all applications, and we are more than happy to discuss any reasonable adjustments that you require.
In our commitment to prioritise the safety of our residents, all staff members will need to undergo a basic criminal background check prior to commencing their employment. The expenses associated with this check will be met by the company, and any job offer will be contingent upon receiving a satisfactory outcome from the criminal record check.
Job Types: Full-time, Permanent
Pay: £31,190.00 per year

Benefits:

• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Health & wellbeing programme
• Sick pay

Work Location: In perso

WHAT WILL YOU BE DOING?

· Oversee operation of all divisions of the Village, including the management of the StarRez database
· Work with other functions and partners to plan and coordinate Summer Stays programme, Village Life events and University Open Days
· Conduct site inspections and reports.
· Liaise with the Regional Maintenance team to ensure quality and streamline delivery of services for students
· Work with the Commercial Finance Manager and Village Director/Manager to manage and monitor the Village’s Budget and financial cash flows.
· Provide reports (i.e. sales report, debt reports, balance score cards)
· Assist Village Director/Manager in preparing the Village’s Annual Business Plan
· Work with the Sales and Marketing teams to promote the Village
· Act as an escalation point of contact for the Village team
· Motivate and lead the team, supporting them in their development
· Work closely with the People Team (HR) for any employee-relation issues.