Assistant Manager – Outlet at Grand Hyatt Abu Dhabi
Dubai City, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

11 Jan, 27

Salary

70000.0

Posted On

13 Oct, 26

Experience

8 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • Key ResponsibilitiesHandle customer inquiries (in-person, calls, and emails) professionally and efficiently
  • Provide accurate information about stores, services, and mall facilities
  • Manage customer feedback, complaints, and follow-ups
  • Conduct Customer Satisfaction Surveys and maintain records
  • Assist in gift voucher sales and customer campaigns
  • Coordinate with internal departments (Operations, Leasing, Marketing)
  • Maintain tenant contact databases and documentation
  • Support marketing activities and promotional campaigns
  • Handle lost & found cases and assist in emergency situations
  • Provide assistance to customers with special needs (e.g., wheelchair support)
  • Ensure smooth daily operations at the customer service desk

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Responsibilities
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