Assistant Manager Palm Harbor at Planet Fitness - The Core Group

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Mar, 26

Salary

0.0

Posted On

08 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Leadership, Training, Staff Management, Problem Resolution, CPR Certification, Microsoft Suite, Employee Development, Marketing, Payroll Processing, Conflict Resolution, Facility Maintenance, Safety Management, Recruitment, Communication, Team Motivation

Industry

Wellness and Fitness Services

Description

Benefits: Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Job Summary The Assistant Manager will be responsible for the assisting oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club. The Assistant Manager will be assist in leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians. Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines. Staff Management Schedule staff and ensure all shifts are covered. Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF’s values and goals. Administration and processing of all weekly/bi-weekly employee payroll. Resolve employee issues or concerns. Manage disciplinary/termination activities. Involved in all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate all member requests, issues and questions. Ensure prompt opening/closing of gym. Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. Ensure safety of employees, members and club property. Determine and communicate equipment repair in a timely manner. Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. Authorize expenditures and refunds. Make daily bank deposits. Prepare all HR related forms and send to Corporate Payroll Team. Track statistics and reports (weekly, monthly, annually). Backup support for any employee who is absent. Qualifications/Requirements Superior customer service skills, preferably in the fitness industry. Experience working as an Assistant Manager Exceptional leadership, diplomacy and listening skills. Basic computer proficiency (Microsoft Suite). Hard working, enthusiastic and energetic! Strong problem resolution skills. Current CPR Certification required. High school diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

Responsibilities

The Assistant Manager will assist in overseeing gym operations to ensure a positive member experience and financial success. Responsibilities include staff management, customer service, and facility maintenance.