Assistant Manager, Partnership Marketing at hktservice

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Marketing, Customer Engagement, Data Analysis, Market Research, Loyalty Programs, Cross-Functional Collaboration, Program Performance Monitoring, Digital Technologies, UX/UI Enhancements, Event Management, eCommerce, Analytical Skills, Written Communication, Spoken Communication, Teamwork, Independence

Industry

Software Development

Description

We are seeking an enthusiastic and detail-oriented Marketing Manager to support our loyalty program initiatives. You will work closely with the Marketing Manager to develop strategies that enhance customer retention and drive engagement. Key Responsibilities: To take ownership in the development and execution of loyalty program strategies to drive for membership acquisition, retention and engagement to achieve business goals. Identify and engage suitable partners to deliver members’ privileges that’s aligned with the company goals and values. Analyze customer data to identify trends and opportunities for program enhancement. Collaborate with cross-functional teams to ensure seamless program implementation. Monitor and report on program performance metrics and make recommendations for improvements. Conduct market research to stay informed on industry trends and competitor programs. Work closely with the data team and IT on UX/UI enhancements for the member journey on the app To succeed in this role: Bachelor’s degree in Marketing, Business Administration, Communications or a related field. 6+ years of experience in marketing, preferably in loyalty programs or customer engagement. Event, eCommerce experience are a plus Strong analytical skills with the ability to interpret data and generate insights. Knowledge of Tableau, GA is a plus Experience in using the latest digital technologies, such as Canva, AI Midjourney, video editing tools, AEM, Magento, and virtual event platforms, are an advantage Good command of both written and spoken English and Chinese Open-minded, Well-organized, independent, good team player, able to work under pressure and meet deadlines More experience will be considered for the Marketing Manager position Immediately available is preferable All personal data provided by candidates will be used for recruitment purposes only by HKT Services Limited in accordance with HKT's Privacy Statement, which is available on our website. Unless otherwise instructed in writing, candidates may be considered for other suitable positions within the Group (being, HKT Limited, PCCW Limited and their respective subsidiaries, affiliates and associated companies). Personal data of unsuccessful candidates will normally be destroyed 24 months after rejection of the candidate's application. If you have any questions regarding your personal data held by HKT Services Limited HKT’s Privacy Statement, please feel free to contact our Privacy Compliance Officer by writing to privacy@pccw.com or GPO Box 9896, Hong Kong.

Responsibilities

The Assistant Manager will develop and execute loyalty program strategies to drive membership acquisition, retention, and engagement. They will also analyze customer data and collaborate with cross-functional teams to ensure seamless program implementation.