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Assistant Manager, Personal Loan at Alliance Bank Malaysia Berhad

Subang Jaya City Council, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Personal Loan Sales, Cross Selling, Credit Life Insurance, Credit Card Sales, Customer Service, Sales Strategy, Document Verification, Complaint Handling

Industry

Banking

Description

Job Responsibilities: • Promoting Personal Loan product to New To Bank and Existing To Bank customers• Actively cross sell on credit life insurance & credit card• Constantly identify new sales strategies and approach to increase individual and achievements• Participate , plan and support sales activities• Ensure all relevant income documents is obtained from customer to adequately support the application• Practice best sales practice and deliver excellent customer service• Ensure all customers enquiry and complaints are handled promptly and efficiently• Unresolved complaints are to be escalated immediately to his/her superior• Ensure no misrepresentation of product feature, pricing, promotions and processes.

Responsibilities

Promote personal loan products to new and existing bank customers while cross-selling credit cards and insurance. Manage the application process by collecting necessary documentation and ensuring high standards of customer service.