ASSISTANT MANAGER

Salary: £28,500 – £30,000 + Tips & Benefits
Location: Worcester
Hours: 45 hours per week
Pineapple Recruitment is thrilled to be partnering with a bold, independent hospitality venue in Worcester that’s known for delivering high-energy service, delicious food, and an unbeatable atmosphere. We’re looking for a dynamic and proactive Assistant Manager to join the leadership team and help take the guest experience to the next level.
This is a hands-on role for someone who thrives in a fast-paced environment, knows how to lead by example, and loves creating memorable moments for guests and teams alike.

KEY RESPONSIBILITIES:

• Deliver exceptional guest service and ensure every visitor leaves with a smile
• Lead and motivate a large front-of-house team with positivity and purpose
• Support in the day-to-day running of restaurant operations, including opening/closing procedures
• Conduct daily team briefings and communicate key targets and KPIs
• Manage rotas, labour costs, and shift cover to ensure smooth operations
• Assist with recruitment, onboarding, and training of new team members
• Monitor food and drink quality, presentation, and portion control
• Oversee stock levels, ordering, and wastage control
• Support with marketing initiatives, events, and promotions
• Take responsibility for handling guest complaints or issues with confidence and care
• Uphold high standards of health & safety, food hygiene, and compliance
• Foster a fun, supportive, and inclusive team culture