Assistant Manager at Playa Bowls

Collierville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

20.0

Posted On

27 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Operational management, Customer service, Inventory management, Staff scheduling, Food safety compliance, Personnel management, Training, Problem solving, Supply chain knowledge, Communication, Active listening, Critical thinking, POS system operation, Cash handling

Industry

Restaurants

Description

ABOUT THE COMPANY Playa Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand! WHAT WE OFFER * Competitive Base Compensation: General Managers receive a competitive salaried compensation package that reflects their leadership role and responsibilities. * Quarterly Bonus Eligibility: Eligible to participate in our performance-based Quarterly Bonus Program, a direct reward for driving success and growth. * Professional Development: Our comprehensive Playa Bowls training program equips you with valuable leadership and operational skills that support long-term career growth. * Vibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job. * Comprehensive Benefits Package: Playa Bowls offers a robust benefits package including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) with company match and more. * Employee Discounts: While on shift, enjoy 50% off and one free bowl. When you're off the clock, receive 30% off — it’s a win-win! WHO YOU ARE You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager, you will be working cohesively with the Manager of the shop performing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you! WHAT YOU’LL DO * Check products to ensure consistency, palatability, and quality * Investigate and resolve complaints regarding food quality, service, and accommodations * Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity * Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards * Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation * Review work procedures and operational problems to determine ways to improve service, performance, or safety * Perform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary * Maintain food and equipment inventories and keep inventory records * Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities * Order and purchase product, equipment, and supplies * Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances * Assess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs * Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control * Utilize POS system, operate cash register and make bank deposits. * Fill out business or government forms, maintain records, reports, or files and safety reports * Adhere to company opening and closing procedures and maintain accompanying record * Fill in for General Manager in the event of an extended absence * Lives the Playa Bowls mission, purpose, and values WHAT YOU’LL BRING * Previous Managerial Experience * Valid Driver’s License * A Team Player * Great Customer Service * Knowledge of Supply Chain * Personnel and Human Resources Duties * Communication and Active Listening Skills * Critical Thinking * Most importantly, FUN REQUIREMENTS * Must pass the required Playa Bowls Food Safety certification requirement within 3 months of employment * Must work weekends and holidays. ESSENTIAL PHYSICAL FUNCTIONS * Must be able to remain in a stationary position for prolonged periods of time * Must be able to lift or otherwise move 25-40 pounds occasionally * Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters. MISSION Inspire and support our communities one bowl at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol “Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”

Responsibilities

The Assistant Manager oversees daily shop operations, including food quality control, inventory management, and staff supervision. They are responsible for training team members, resolving customer complaints, and ensuring compliance with health and safety regulations.