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Assistant Manager - Process Training (Airlines/GDS/Travel) - Gurgaon - REF8 at WNS Global Services
Gurgaon, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Travel Experience, GDS, NHT, OJT, Coaching, Communication, Attention To Detail, Training Reports, Excel

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Travel experience and experience of GDS is a Must To Conduct NHT for travel processTo get the refreshers and floor briefings conducted as and when requiredTo evaluate and provide feedback to the training manager on amendments to the training materialManaging end to end NHT and OJT for the processExpert in coachingExcellent in communicationEye for detailPrepare Training reportsExcel Qualifications Graduate/ Undergraduate
Responsibilities
Conduct New Hire Training (NHT) for the travel process and manage end-to-end NHT and On-the-Job Training (OJT). Evaluate and provide feedback on training materials and conduct refreshers and floor briefings as needed.