Assistant Manager (Quality Management / Patient Safety & Quality) at SingHealth

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Oct, 26

Salary

0.0

Posted On

20 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Management, Standards Compliance Auditing, Patient Safety Initiatives, Root Cause Analysis, HFACS, Microsoft 365, Stakeholder Engagement, Report Preparation, Knowledge Management, Clinical Incident Analysis

Industry

Hospitals and Health Care

Description

About Us The National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer outcomes. Join us to build a meaningful career and offer patients hope for a cancer-free tomorrow. About the Role As an Assistant Manager in Patient Safety & Quality, you will be responsible for conducting comprehensive incident reviews, performing standards compliance audits and implementing patient safety initiatives to enhance healthcare quality and maintain regulatory requirements. Some of the Key Responsibilities include: Support patient safety programmes, initiatives and training Engage effectively with stakeholders for incident management Provide administrative support for Leadership Patient Safety Walkaround and other meetings Support the organisation of Quality Week and other events Document and track resource utilisation/project expenses for assigned projects/activities Organise and support standards-based audits Prepare quarterly and ad-hoc reports with audit data and findings Maintain project files and documentation, including updating electronic systems Monitor, review and analyse incidents reported to identify areas of concerns Work closely with stakeholders to develop and monitor action plans Identify potential clinical incidents for safety improvement projects/initiatives Proactively promote safety enhancement initiatives Participate in safety training programmes, sharing best practices with the team and relevant stakeholders Monitor knowledge management activities Contribute to knowledge repository monthly Job Requirements: Bachelor’s Degree in Healthcare Management, Nursing or Allied Health disciplines Minimum 1-2 years of relevant experience in patient safety and/or quality in healthcare settings Basic knowledge of RCA and HFACS Proficient in Microsoft 365 applications including Word, Excel, PowerPoint, TEAMS and other M365 tools Strong verbal and written communication abilities and interpersonal skills Self-motivated with a positive attitude to learn Organised and systematic approach to work

Responsibilities

The role involves conducting incident reviews, compliance audits, and implementing patient safety initiatives to enhance healthcare quality. It also includes supporting safety training, managing project documentation, and collaborating with stakeholders to develop action plans.