POSITION SUMMARY:

The Assistant Branch Manager has the responsibility of supporting the Branch Manager and in their absence assuming the duties of efficiently running the daily operations of the branch office. The Assistant Branch Manager develops new deposit and loan relationships, provides a superior level of customer service and promotes the service culture through positive coaching, guidance and staff motivation.

EDUCATION & EXPERIENCE:

• Bachelor’s degree-business or finance preferred; or equivalent work experience
• Minimum of two years of experience in a financial institution
• Excellent interpersonal, communication and computer skills
• Detail-oriented, strong organizational skills and high degree of accuracy
• Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank

• Assist the Branch Manager in overseeing the day to day branch operations and performing such duties in the manager’s absence
• Utilize excellent interpersonal and customer skills, tact and diplomacy in dealing with both customers and employees
• Knowledgeable on core operating system and other related software
• Capable of performing Financial Service Representative and Teller duties
• Knowledgeable on all deposit products and consumer and mortgage loans
• Ability to open and maintenance deposit accounts
• Assist in opening teller cashbox and handling customer transactions as needed
• Supervise vault and safe deposit box operations and procedures
• Approve customer and bank transactions within authority limits
• Follow bank policies and procedures with respect to approving checks and overrides
• Maintain proper branch and teller cash levels within limits. Responsible for ordering and shipping branch cash through Federal Reserve
• Ensure that all security procedures are strictly adhered to, branch is operationally sound and satisfactory audits are achieved
• Manage the review and maintenance of internal control logs and daily and monthly reports
• Engage in business development activities within branch to develop strong customer relationships regarding deposit accounts and loan originations
• Assist staff in meeting sales targets and production goals
• Develop supervisory and leadership skills required to manage, motivate and train branch employees
• Prepare staff performance reviews and disciplinary notices as needed
• Ensure financial institution compliance with Community Reinvestment Act
• Maintain the highest level of confidentiality with all information obtained
• Obtain MLO # through Nationwide Mortgage Licensing System and Registry
• Obtain New York State Notary