Auxiliary Services, State University College at Oswego, Inc., is a 22-million dollar customer-service focused corporation that provides dining operations, college store services, and administrative support to the SUNY Oswego college community.
Our mission at Auxiliary Services, is to create the best possible experience for the students, faculty, staff, visitors, and community members of SUNY Oswego. We are looking for the next great addition to our Resident Dining team!

POSITION DESCRIPTION:

Assistant Manager Retail Dining and Catering reports to the Cafe Operations Manager. Responsibilities include but are not limited to:

• Responsible for requisitioning and ordering both food and non-food items to support retail operations in collaboration with other retail managers.
• Responsible for the oversight of the daily food production to ensure high quality customer service.
• Responsible for student employee scheduling, orientation, training and payroll responsibilities.
• Responsible for accurate cash reports and secure cash handling following established policies. Maintains security of all retail locations and their associated food, supplies, equipment, security access, cash controls and inventory/transfer records.
• Develops and maintains interactive relationships with our customers through actively listening to their comments and concerns. Provide appropriate feedback with the guidance of the Operations Manager and Director when necessary.
• Responsible for accurate cash reports and secure cash handling.
• Maintains inventory records and prepares reports as required.
• Responsible for safety and sanitation standards in the operations. This includes compliance with New York State Health Codes, OSHA requirements, and Auxiliary Services policies and procedures.
• Assists in meeting budget objectives and achieving divisional goals with regard to food, labor, and operational supplies.
• Responsible for the maintenance of the physical plant, including placing maintenance work orders and following up to their successful completion. This includes the custodial and housekeeping standards of the location.
• As part of the Retail Dining and Catering management team, develops constructive communication within the division to achieve divisional objectives and implementation of Dining Services’ policies and procedures.
• Performs special projects and duties as assigned by the Divisional Director.

QUALIFICATIONS:

• Associate Degree, with minimum of 1 year experience in the food or hospitality industry or Bachelors degree or equivalent military experience in food service.
  Additional Preferred Qualifications: Knowledge and experience with Google/Microsoft and point of sales systems.

• Responsible for requisitioning and ordering both food and non-food items to support retail operations in collaboration with other retail managers.
• Responsible for the oversight of the daily food production to ensure high quality customer service.
• Responsible for student employee scheduling, orientation, training and payroll responsibilities.
• Responsible for accurate cash reports and secure cash handling following established policies. Maintains security of all retail locations and their associated food, supplies, equipment, security access, cash controls and inventory/transfer records.
• Develops and maintains interactive relationships with our customers through actively listening to their comments and concerns. Provide appropriate feedback with the guidance of the Operations Manager and Director when necessary.
• Responsible for accurate cash reports and secure cash handling.
• Maintains inventory records and prepares reports as required.
• Responsible for safety and sanitation standards in the operations. This includes compliance with New York State Health Codes, OSHA requirements, and Auxiliary Services policies and procedures.
• Assists in meeting budget objectives and achieving divisional goals with regard to food, labor, and operational supplies.
• Responsible for the maintenance of the physical plant, including placing maintenance work orders and following up to their successful completion. This includes the custodial and housekeeping standards of the location.
• As part of the Retail Dining and Catering management team, develops constructive communication within the division to achieve divisional objectives and implementation of Dining Services’ policies and procedures.
• Performs special projects and duties as assigned by the Divisional Director