Looking for meaningful work that makes a real impact? This could be more than just your next job—it could be the opportunity to make a difference in your community. Our client is a mission-driven, non-profit social enterprise dedicated to empowering individuals through employment, housing, and supportive services. Each of their retail locations is a reflection of the unique community it serves, offering not only one-of-a-kind finds but also second chances and meaningful change. Whether you’re helping process donations or mentoring team members, your work directly supports people facing barriers such as disability or disadvantage.
There are jobs—and then there are jobs that change lives. If you’re passionate about inclusion, sustainability, and creating stronger communities, this could be the role for you. Join a team that’s building loyalty with their customers, employees, and neighbours by doing business with purpose.

DESCRIPTION

• Support daily store operations, including sales floor supervision, donation intake, and backroom coordination
• Provide leadership, coaching, and motivation to team members to achieve performance goals
• Promote excellent customer and donor experiences by modelling friendly, knowledgeable service
• Assist in training new employees, fostering an inclusive, safe, and respectful workplace
• Oversee merchandise flow, pricing, and floor presentation to ensure an organized and shoppable environment
• Monitor safety practices, perform routine checks, and take corrective actions as needed
• Collaborate with the Store Manager to track KPIs, identify improvement opportunities, and contribute to team success
• Participate in local community engagement initiatives to support the organization’s mission
• Maintain strong communication with team members, volunteers, and leadership

REQUIREMENTS

• Previous supervisory or team lead experience, ideally in retail, warehouse, or logistics
• A collaborative leadership style with the ability to support, coach, and motivate others
• A passion for customer service and community impact
• Strong organizational and multitasking abilities in a fast-paced setting
• A commitment to safety, accessibility, and inclusive work environments
• Comfort using basic computer programs (MS Office, POS systems, scheduling tools)
• Valid driver’s license and willingness to occasionally travel for work

Corporate Culture

• Be part of a values-driven organization with a social mission
• Grow your career within a growing, purpose-led retail model
• Receive a competitive compensation and benefits package
• Work in a collaborative and community-focused environment
• Make a tangible difference in the lives of others through your work

This organization is committed to having a safe, inclusive workplace with teams that reflect the diverse communities they serve. They believe in giving everyone a chance to shine and grow—and expect all staff to contribute to these values.
Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.

Please refer the Job description for details