Assistant Manager - Sales at Accor

Kochi, kerala, India -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Client Relations, Negotiation, Training, Mentoring, Market Analysis, Contract Management, Customer Service, Communication, Problem Solving, Report Writing, Community Engagement, Operational Knowledge, Promotional Activities, Follow-up, Account Management

Industry

Hospitality

Description

Job Description Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training/mentoring others to do the same. • Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Tour and Travel. • Grow existing relationships with assigned accounts specific to Tour and Travel. • Monitor and evaluate trends within your market segment. • Able to produce a weekly sales call schedule which addresses timely follow-up of all tentative business, maintenance of existing accounts, and development of new business, and priorities; along with duties assigned by the DOSM, General Manager, and/or company personnel. • Complete all departmental reports and systems on a timely basis. • Present ideas, expectations, and information in a concise, well-organized fashion. • Make appropriate sales calls that meet or exceed company standards and that ensure appropriate business levels are maintained. • Negotiate contracts, ensuring the best interests of the property while maintaining customer goodwill. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Adheres to hotel/brand established regulations, company standards, sales standards and sales metrics related. • Develop a full working knowledge of the operations and policies of the hotel and applicable departments. • Maintain strong visibility in local community and industry organizations, as applicable. • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc. • Maintain understanding of operational capabilities of the property. • Documents sales calls and or client correspondence using the correct forms/processes. • Coordinates with the appropriate departments in the hotel, resolves issues, complaints and problems to ensure quality product delivery and customer satisfaction.

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Responsibilities

The Assistant Manager - Sales is responsible for achieving sales and revenue goals while mentoring others. This role involves conducting solicitation calls, maintaining client relationships, and ensuring customer satisfaction.