Assistant Manager & Sales Associate at Hand & Stone - 166 Shenstone Blvd - Garner, NC

, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

17.0

Posted On

12 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Retail Management, Communication, Leadership, Problem-Solving, Coaching, Motivation, Guest Experience, Operational Compliance, POS Transactions, Staff Training, Performance Metrics, Wellness, Incentives, Membership Growth

Industry

Wellness and Fitness Services

Description

Benefits: 401(k) matching Bonus based on performance Company parties Dental insurance Employee discounts Flexible schedule Paid time off Training & development Vision insurance Wellness resources Job Summary Hand & Stone Massage and Facial Spa is seeking a motivated, results-driven Assistant Manager to support daily operations, drive sales performance, and deliver exceptional customer experiences. The ideal candidate thrives in a fast-paced environment, leads by example, and is comfortable working with sales goals, incentives, and membership conversions. Key Responsibilities Support the Spa Manager in daily operations, staff leadership, and overall spa performance Drive sales, customer service excellence, and membership growth Maintain a minimum monthly membership conversion rate of 15% Coach and motivate front desk associates to meet individual and team goals Deliver outstanding guest experiences and resolve customer concerns professionally Monitor schedules, handle shift coverage, and assist with staff training and development Ensure compliance with company policies, procedures, and brand standards Accurately handle POS transactions, reporting, and operational tasks Qualifications & Skills Proven experience in sales, customer service, or retail management Ability to perform in a fast-paced, goal-oriented environment Strong communication, leadership, and problem-solving skills Experience working with commissions, incentives, and performance metrics Ability to work a flexible schedule, including evenings, weekends, and holidays Professional demeanor with a passion for wellness and customer care Compensation & Benefits Starting pay: $17 per hour Monthly and quarterly performance bonuses Commission on select products and membership sales Opportunities for career growth within Hand & Stone Employee discounts on services and products Why Join Hand & Stone? At Hand & Stone, we value teamwork, growth, and delivering exceptional wellness experiences. If you are a sales-focused leader who enjoys motivating others and contributing to a high-energy spa environment, we’d love to hear from you.

Responsibilities

Support the Spa Manager in daily operations and drive sales performance. Deliver exceptional customer experiences and ensure compliance with company policies.