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Assistant Manager Sales & Relationship at Network International
Jordan Gate Towers, Amman, Jordan -
Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, Sales, Customer Service, Merchant Support, Complaint Investigation, Process Improvement, Merchant Education, Card Acceptance

Industry

IT Services and IT Consulting

Description
About the Job: * Retain market share and maintain consistent good relationship. * Ensure TAT of 24 hours for every service call. Provide the best technology to ensure seamless merchant support for settlements / Support. * Introduction of any product to your merchant base. * Develop and maintain ongoing merchant relationships with merchants. * Attend all customer inquiries, investigate complaints, identify and recommend improvements to existing processes and procedure to maximize sales and service level within a highly competitive marketplace.  * Create awareness and enhance card acceptance of the various card products, merchant education.
Responsibilities
Maintain and grow market share by developing strong relationships with merchants and ensuring high service levels. Manage customer inquiries, resolve complaints, and promote card product acceptance and education.