Assistant Manager

at  Satellite Management Co

At Satellite Management Co. we understand that it is our associates who provide the services that our customers rely upon, and who will enable us to create new opportunities in the years to come.
Our Beautiful Apartment Community located in West Covina is looking for a qualified Assistant Manager to join our team.

QUALIFICATIONS:

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Minimum three years of related experience, experience in residential property management preferred
• Previous experience with Yardi Voyager system a plus
• Proficient with computers, Windows (Word, Excel, PowerPoint), Internet and email, and other relevant applications

• Ensure that all rents are collected when due, and posted in a timely manner, issue appropriate notices when necessary (late payments, eviction notices, returned check notifications, etc.)
• Close out month with delinquency level no higher than indicated by the Community Manager of the community
• Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out, complete deposit accounting move-out statements
• Accurately complete monthly pre-close and close out process and make necessary corrections
• Assist in oversight of renewal and resident retention program, distribute and follow-up on renewal notices
• Assume Community Manager duties in absence of immediate supervisor in accordance with company and community guidelines
• Performs duties of a Leasing Professional when directed and/or required
• Assists with vendor/contractor communications concerning work scheduling, billings, vendor relations and certifications of insurance
• Manages accounts payable for community, submits all approved invoices to corporate office for payment following company guidelines
• Maintains a professional, friendly, and inviting atmosphere at the community
• Accurately maintains prospect, traffic and rental record logs and all pertinent leasing data
• Responsible for maintaining organized, accurate, and up to date files for all residents; performs filing for the office as needed when not leasing
• Maintains thorough and accurate product knowledge of the community and that of the major competitors through site visits, tours, shops, telephone surveys and follow-ups
• Ensures the entire office environment is professional, clean, well-organized, and meets all safety standards
• Works with colleagues and Community Manager to develop and implement sales and marketing strategies
• Physically inspects property when out on grounds and picks up litter as needed, letting Grounds and Maintenance staff know of any possible issues
• Performs a spiff of all vacant apartment homes to show the unit rent ready (smells good, looks good, and creates an environment that a prospect wants to call home
• Accepts service requests from current residents and coordinates completion with Maintenance staff, following up to ensure customer satisfaction
• Attends work as scheduled to support the ongoing success of the company
• Other duties, responsibilities and special projects as assigned