EVENT COORDINATION AND MANAGEMENT

• Assist in planning, organizing, and coordinating various events held at the stadium, including sports competitions, concerts, and other entertainment events.
• Collaborate with event organizers, contractors, vendors, and internal departments to ensure all logistical requirements are met.
• Oversee event setup, including seating arrangements, equipment deployment, and staffing coordination

CUSTOMER SERVICE AND GUEST EXPERIENCE

• Uphold high standards of customer service by addressing visitor inquiries, concerns, and feedback in a timely and professional manner.
• Monitor guest satisfaction levels and implement improvements to enhance the overall visitor experience.
• Work closely with marketing and promotions teams to develop strategies for attracting and retaining guests.

SKILLSREQUIREMENTS

• Bachelor’s degree in Sports Management, Business Administration, Hospitality Management, or a related field or turfgrass management.
• Proven experience in event management, facility operations, or sports administration, preferably in a stadium or sports venue setting.
• Strong leadership and interpersonal skills, with the ability to effectively manage teams and collaborate with diverse stakeholders.
• Excellent organizational and multitasking abilities, with keen attention to detail and problem-solving skills.
• Knowledge of safety regulations, emergency procedures, and risk management practices.
• Familiarity with computerized maintenance management systems (CMMS), ticketing software, and other relevant technology.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• Certification in CPR, first aid, or relevant safety training is desirable.