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Assistant Manager - Service at Al Ghurair Construction

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Manpower Planning, Team Engagement, Customer Journey Management, KPI Monitoring, Customer Complaint Resolution, Customer Retention, Workflow Management, Sales Products, B2C, B2B, Value Added Services, Service Advisors

Industry

Holding Companies

Description

Manpower planning and team engagement and retention Ensure the customer journey is managed efficiently and ownership with built in KPI tangible for performance monitoring. Ensure transparency in all customer transactions Resolve customer complaints and ensure high customer retention Ensure workflow levels are adequate to achieve targets (prospecting, follow ups, business to customer (B2C) and business to business (B2B) Drive Value Added Services sales products through the service advisors

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Responsibilities

The Assistant Manager - Service is responsible for manpower planning, team engagement, and ensuring efficient management of the customer journey. They will resolve customer complaints and drive sales of value-added services through service advisors.