Assistant Manager at Signature Pubs
Edinburgh, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 25

Salary

14.0

Posted On

25 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Problem Solving, Decision Making, Communication Skills, Customer Service, Customer Service Skills, Customer Satisfaction

Industry

Outsourcing/Offshoring

Description

Cold Town House are hiring an Assistant Manager on a Full Time, Permanent basis.
£13.00 - £14.00ph DEO Plus Excellent TRONC

REQUIRED SKILLS

  • Leadership & Teamwork – Ability to lead, support, and motivate a team while working collaboratively to achieve business goals.
  • Communication Skills – Strong verbal and written communication skills to interact effectively with staff, customers, and stakeholders.
  • Problem-Solving & Decision-Making – Capability to handle challenges, resolve issues efficiently, and make sound decisions under pressure.
  • Time Management & Organisation – Excellent ability to prioritise tasks, manage workloads effectively, and maintain attention to detail.
  • Customer Service Skills – A strong focus on delivering outstanding customer service, handling queries, and ensuring customer satisfaction.
Responsibilities
  • Customer Service Excellence – Maintain high levels of customer satisfaction by handling queries, resolving complaints, and ensuring excellent service delivery.
  • Supporting Daily Operations – Assist the Manager in overseeing the day-to-day running of the business, ensuring smooth and efficient operations.
  • Team Supervision & Development – Support in training, and managing staff, fostering a positive and high-performing work environment.
  • Stock & Resource Management – Monitor inventory levels, order supplies, and ensure the business has the necessary resources to operate effectively.
  • Compliance & Health & Safety – Ensure the team adheres to company policies, industry regulations, and health & safety standards at all times.
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