Assistant Manager - Soft Services at JLL

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

24 Sep, 26

Salary

0.0

Posted On

26 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Standards, Vendor Management, Client Handling, Stakeholder Management, Facility Management, Manpower Planning, Budget Adherence, EHS Compliance, MS Office, Problem-solving, Team Management, Cost Optimization

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Assistant Facilities Manager – Soft Services Location: Manyata Tech Park, Bengaluru Role Summary The Assistant Facilities Manager (AFM) – Soft Services will be responsible for managing and delivering high-quality soft services operations across the site. The role ensures seamless execution of housekeeping, pantry, pest control, waste management, and other facility services while maintaining compliance with client standards and JLL policies. Key Responsibilities Manage day-to-day soft services operations including housekeeping, pantry, and pest control Ensure service delivery as per SLA/KPI standards and client expectations Supervise and manage vendor partners, including manpower planning and performance monitoring Conduct regular site audits, inspections, and quality checks Ensure compliance with health, safety, and environmental standards (EHS) Drive initiatives for cost optimization and process improvements Manage client interactions, resolve escalations, and ensure high client satisfaction Monitor consumables, inventory, and budget adherence Maintain reports, MIS, and documentation in line with organizational requirements Support implementation of sustainability and waste management practices Key Requirements Bachelor’s degree (Hospitality, Facility Management, or related field preferred) 7+ years of experience in facility management (soft services) Strong knowledge of housekeeping standards, vendor management, and client handling Excellent communication and stakeholder management skills Experience in corporate/commercial real estate environments preferred Proficiency in MS Office and facility management tools Skills & Competencies Client-centric approach Attention to detail and quality focus Strong leadership and team management Problem-solving and decision-making ability Ability to work in a dynamic environment Why Join JLL? At JLL, we shape the future of real estate with a strong focus on people, sustainability, and technology. Join us to grow your career in a collaborative and high-performance environment. Location: On-site –Bengaluru, KA Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

Manage day-to-day soft services operations including housekeeping, pantry, and pest control to ensure high-quality service delivery. Supervise vendor partners and maintain compliance with health, safety, and environmental standards while ensuring client satisfaction.