Assistant Manager - Solution Engineering - Global Service Centre at We One

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supply Chain Solutions Design, RFQ Process, Proposal Development, Process Flow Diagrams, KPI Development, Facility Layouts, Technical Presentation, Master Data Creation, Process Validation, Infrastructure Management, Contractor Management, Root Cause Analysis, MTM, AutoCAD, SketchUp Modelling, Excel

Industry

Professional Services

Description

KEY ACCOUNTABILITIES  Support the design of supply chain solutions from large scale down to small scale as part of RFQ process  Lead or support in the development of concepts for use in formal customer proposals including, but not limited to, process flow diagrams, KPIs and facility layouts in complex cases with support of Engineering team  Work closely with Business Development/Account Management, Launch and Operational teams as part of the solution development process.  Lead the presenting of technical solutions to customers through proposals, conference calls and presentations in conjunction with account management  Develop RFQ concepts in to fully detailed designs post award as part of the launch process.  Actively support and when required lead the delivery of the engineering elements of new business launch including the creation of master data, process validation, infrastructure works, onboarding of plant teams and onsite contractor management.Solutions Engineer 23/07/2024 Page 2 of 4 OTHER  Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies 5. JOB CONTEXT  Act as interface between regional function and all other areas of the business as required  Ensure engineering function is aligned with operations team and other support functions during RFQ and launch phase.  Be able to translate high level operational briefs / objectives in to defined solution proposal and progress and deploy into the live operation  Contribute to the development and implementation of regional and global initiatives  Complete new MTM process assessments or update existing processes as required  Ensure clear and quantifiable data is available to show contribution to business made by individuals and function as a whole  Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure root cause analysis is completed where appropriate and corrective measures are implemented into operations  Able to work independently and under own initiative on any site and ensure the delivery of engineering obligations / requirements as dictated by region engineering management and local plant management  Support in the training and developing of plant-based engineering teams and embed regional standards within sites.  Complete root cause analysis where appropriate and identify corrective measures  Be a SME (subject matter expert) on engineering processes, tools and techniques including MTM, AutoCAD, SketchUp modelling, visualisation & Excel  Any activity or function as deemed within the scope and capability of the role in the support of engineering function or operations 6. QUALIFICATIONS, EXPERIENCE AND SKILLS  Educated to degree level in a related discipline or have appropriate work experience  Lean and Six Sigma practitioner (Desired)  Ability to communicate effectively across all levels  Ability to empathise and understand client’s viewpoint and requirements and act as their champion within engineering function  Ability to interpret data and derive solid conclusions from analysis.  Highly developed computer skills, including Microsoft Excel (Pivot tables and familiarity with common formulas), Word, Visio or equivalent, and Project Management software are required. Proficient in using AutoCAD to design functional workings of solutions in 3D and 2D formats.  Project management and operational experience.  Change management skills.Solutions Engineer 23/07/2024 Page 3 of 4 SKILLS  Strong communication skills - You are an exceptional listener. You communicate clearly. You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone. You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.  Detail oriented - You pay strong attention to the details as it is one of your core qualities. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focussed and nothing falls through the cracks on your watch.  Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organised.  Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.  Confidentiality - You always consider and protect the confidentiality of company data.  Flexibility to travel - You are ready to travel between 80% of the time across the Europe to our operations to perform audits on site.  Languages - You speak and write fluent English – additional languages are a bonus, in particular Dutch and French. 7. COMMUNICATIONS AND WORKING RELATIONSHIPS Internal: You will work within Solution Engineering You will work alongside Engineers You will communicate and partner with ….BDM, PMO, Procurement, Operations, HR, QEHS External: You will develop good relationships with ……Suppliers and Customers You will represent DP World in …..a professional capacity 8. FRAMEWORKS, BOUNDARIES AND DECISION-MAKING AUTHORITY  Any changes too standards will need to be agreed by functional lead or team managers as delegated by functional lead.

Responsibilities

This role involves supporting the design of supply chain solutions during the RFQ process, leading the development of technical concepts for customer proposals, and presenting these solutions. Post-award, the manager will detail designs and lead the engineering elements of new business launches, including data creation and site management.