Assistant Manager - Grand Hotel, Rockdale

We are looking for an experienced Assistant Manager to join the team at The Grand Hotel.

Sitting proudly on Princes Highway and just a short walk from Rockdale Station, we’re known for our no-nonsense approach to good food, good drinks, and good times.

This is a fantastic opportunity to join a large Sydney based hotel group which encourages career growth opportunities. Sonnel Hospitality Group owns and operates multiple venues throughout Sydney. Whilst we have been established in the hotel industry for close to 40 years, we are always looking to increase our hotel portfolio, thus ensuring on-going career development and promotion.

About the Role

Reporting to the Venue Manager, you'll help oversee the day-to-day running of the venue, supporting and motivating the team to deliver consistent, friendly service across the bar and floor. You'll play a key role in maintaining high standards, managing shifts, and ensuring compliance across RSA, WHS and cash handling procedures. Working closely with the management team, you'll help drive a positive culture, build strong relationships with regulars, and ensure Rosehill Hotel remains a genuine local favourite.

As a group, we pride ourselves on being great humans to work with. Everything we do is underpinned by our values - Sensational Hospitality, Raising the Bar, Respect & Integrity Always and Better Together.

Key Responsibilities

As an Assistant Manager, you'll play a critical role in supporting venue performance and leading high-performing teams by:

Delivering sensational hospitality and memorable guest experiences

Supporting the Venue Manager with daily operations and service delivery

Demonstrating strong knowledge of Gaming Operations and compliance

Leading, training and developing team members to raise service standards

Managing compliance, stock control, venue presentation and maintenance

Overseeing rosters in line with business needs

Implementing and monitoring operational systems and procedures

Recruiting, onboarding and upskilling team members

• Working closely with senior leaders who share a clear vision and values