Assistant Manager – Station Carpark Business (Ref:2600003C) at MTR Corporation

, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, Cost Control, Customer Service, Stakeholder Management, Pricing Strategy, Business Acumen, Interpersonal Skills, Communication Skills, Car Park Management, Performance Monitoring, Safety Compliance, System Upgrades, Smart Parking Solutions, Tendering Process, Service Enhancement, English

Industry

Rail Transportation

Description

Responsibilities Oversee the operations of MTR Station car parks, including parking revenue, cost control, day-to-day CS enquiries and support for business opportunities for other new potential income Formulate pricing strategy and propose the parking rates for station car parks to reflect the market value of the car parks Liaise with different internal and external stakeholders including station operations, car park operators, maintenance contractors / suppliers to ensure customer experience and execution excellence Oversee Carpark Real Time function on the MTR Mobile App and responsible for service recovery and stakeholder management Plan, liaise and coordinate with stakeholders on system upgrades to offer smart parking solutions, including seamless parking and integrated payment options Manage Contractors, covering compliance and safety requirements, performance monitoring, tendering process, maintenance and service enhancement Requirements Degree in Marketing / Business Administration / Operation Management or a related discipline A minimum of 7 years’ relevant experience, of which 2 years should be at supervisory level Experience in car park management and operation will be an advantage Knowledge of design guideline / requirement of building / setup a new car park Strong business acumen with good command of spoken and written English and Chinese is a must Agile, adaptive, well-organized, self-motivated, and able to work independently with strong interpersonal and communication skills as well as a great sense of ownership Remarks Appointment will be made on one-year contract terms Applications You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 12 February 2026. For other job openings, please visit MTR Corporation's website for more details. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 12 months for future recruitment purpose and will then be destroyed.

Responsibilities

Oversee the operations of MTR Station car parks, including managing parking revenue and cost control. Liaise with internal and external stakeholders to ensure customer experience and execution excellence.