COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world’s most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).
Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.
We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.
At Kaplan, our employees are our most valuable assets, and everyone’s contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore’s Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

• Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.
DESIGNATION : Assistant Manager, Student Progression

QUALIFICATIONS

• Preferably Polytechnic Diploma in Marketing or related fields
• Preferably 1-3 years in student advisory, academic services, admissions, marketing, or a similar education-related role.
• Excellent interpersonal and communication skills (written and verbal)
• Strong presentation and event coordination skills
• Ability to engage and motivate students
• Detail-oriented with good follow-up discipline
• Analytical mindset and ability to interpret student data
• Proficiency in Microsoft Office, CRM systems, and digital tools

THE ROLE: ASSISTANT MANAGER - STUDENT PROGRESSION

The Assistant Manager or Manager (Student Progression) plays a key role in encouraging and supporting students to upgrade to the next level of study, such as from IGCSE to KFD to Diploma, Diploma to Degree or Degree to Postgraduate programmes. The role focuses on student engagement, retention strategies, and close collaboration with internal teams to enhance the student journey and increase internal progression enrolments.