Responsibilities

Supply Chain Management

• Coordinate inbound and outbound shipments for vessel spares, consumables, equipment, and project cargo.
• Manage supplier follow-up, shipment tracking, delivery schedules, and inventory visibility.
• Coordinate warehousing, packing, consolidation, and distribution activities within JAFZA.
• Monitor critical and urgent vessel requirements to ensure on-time delivery.
• Maintain accurate shipment records, IOR/EOR, operational reports, and KPI dashboards.

Marine Logistics & Vessel Operations

• Arrange and coordinate deliveries to vessels at ports, anchorages, offshore locations, and drydocks.
• Liaise with vessel masters, agents, port authorities, and customers regarding shipment status and delivery schedules.
• Coordinate launch boat services, port passes, escort requirements, and marine service providers.
• Manage critical spares logistics and emergency deliveries to minimize vessel downtime.
• Support project cargo movements related to drydock repairs, vessel upgrades, and offshore projects.

Customs & Regulatory Compliance

• Coordinate JAFZA documentation, customs declarations, temporary imports, exports, and re-exports.
• Ensure compliance with UAE Customs, JAFZA regulations, and client-specific requirements.
• Prepare and validate shipping documents. 
• Resolve customs-related issues and shipment exceptions.

Customer & Stakeholder Management

• Serve as the primary operational contact for assigned customers.
• Provide proactive shipment updates and exception management.
• Coordinate closely with warehouse, transport providers, customs brokers, and marine agents.
• Participate in operational review meetings and customer performance reviews.

Performance & Continuous Improvement

• Monitor shipment milestones and operational KPIs.
• Identify opportunities to reduce costs, improve lead times, and enhance service quality.
• Support implementation of SOPs and operational best practices.
• Ensure compliance with company HSE and quality standards.
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