Responsibilities

Supply Chain Management

• Coordinate inbound and outbound shipments for vessel spares, consumables, equipment, and project cargo.
• Manage supplier follow-up, shipment tracking, delivery schedules, and inventory visibility.
• Coordinate warehousing, packing, consolidation, and distribution activities within JAFZA.
• Monitor critical and urgent vessel requirements to ensure on-time delivery.
• Maintain accurate shipment records, IOR/EOR, operational reports, and KPI dashboards.

Marine Logistics & Vessel Operations

• Arrange and coordinate deliveries to vessels at ports, anchorages, offshore locations, and drydocks.
• Liaise with vessel masters, agents, port authorities, and customers regarding shipment status and delivery schedules.
• Coordinate launch boat services, port passes, escort requirements, and marine service providers.
• Manage critical spares logistics and emergency deliveries to minimize vessel downtime.
• Support project cargo movements related to drydock repairs, vessel upgrades, and offshore projects.

Customs & Regulatory Compliance

• Coordinate JAFZA documentation, customs declarations, temporary imports, exports, and re-exports.
• Ensure compliance with UAE Customs, JAFZA regulations, and client-specific requirements.
• Prepare and validate shipping documents. 
• Resolve customs-related issues and shipment exceptions.

Customer & Stakeholder Management

• Serve as the primary operational contact for assigned customers.
• Provide proactive shipment updates and exception management.
• Coordinate closely with warehouse, transport providers, customs brokers, and marine agents.
• Participate in operational review meetings and customer performance reviews.

Performance & Continuous Improvement

• Monitor shipment milestones and operational KPIs.
• Identify opportunities to reduce costs, improve lead times, and enhance service quality.
• Support implementation of SOPs and operational best practices.
• Ensure compliance with company HSE and quality standards.

Qualifications

• Bachelor's Degree in Supply Chain, Logistics, Maritime Studies, Business Administration, or related field.
• 5 to 10 years of experience in logistics, supply chain, freight forwarding, or marine operations.
• 2-3 years of supervisory or people‑management experience
• Strong understanding of international logistics, Incoterms, carrier contracts, and rate mechanisms.
• Experience handling JAFZA operations and UAE customs procedures.
• Exposure to marine logistics, vessel support, offshore logistics, or drydock operations.s.
• Strong system proficiency, including CargoWise or similar logistics platforms
• Experience supporting offshore, oil & gas, marine, or shipyard customers.
• Knowledge of GCC port operations, drydock facilities, and vessel husbandry services.
• Experience managing time-critical marine spare deliveries.
• Experience dealing with shipping lines, freight forwarders, customs brokers, and marine agents.
• Effective coordination and stakeholder management skills.
• Ability to work within defined strategies while contributing practical, execution‑focused insights.
• Strong communication, negotiation, and problem‑solving skills