Assistant Manager, Sword & Trowel (FT) at Midwestern Baptist Theological Seminary Inc

Kansas City, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory management, Team leadership, Shopify, Customer service, Merchandising, Cash reconciliation, Administrative support, Staff scheduling, Training, Microsoft Office Suite, Google Suite, Communication skills, Logistics, Marketing, Event coordination

Industry

Description

Description Assistant Manager – Sword & Trowel Bookstore Report to: Manager – Sword & Trowel Bookstore and Tomlinson Café Department: Auxiliary Services FLSA Status: Full Time, Non-Exempt JOB PURPOSE The Sword & Trowel Bookstore Assistant Manager is responsible for the efficient daily operations of the bookstore, ensuring the sales floor is well-maintained, inventory is accurately managed, and customers receive exceptional service. This role supports the Manager by executing the logistical and administrative tasks necessary to maintain the bookstore's theological vision and financial health, while providing direct leadership to the Sales Associate team. ESSENTIAL FUNCTIONS Bookstore Operations & Logistics Inventory Logistics: Execute the logistics of inventory acquisition based on the Manager's curation. This includes placing purchase orders with vendors, receiving shipments, verifying packing slips against orders, and processing physical intake. Merchandising: Ensure the sales floor is organized, stocked, and visually appealing. Maintain specific genre sections as defined by the Manager, ensuring books are shelved accurately, and displays are replenished. eCommerce Operations: Manage the data entry side of the Shopify online store. This includes creating product listings (entering ISBNs, weights, prices, and tags), uploading images, and managing the fulfillment and shipping of online orders. Daily Operations: Manage opening and closing procedures, ensuring the store environment reflects the professional and academic standards of the Seminary. Team Leadership (Sales Associates) Supervision: Provide day-to-day oversight for Bookstore Sales Associates, ensuring tasks (stocking, cleaning, customer service) are completed efficiently. Scheduling: Create and manage the work schedule for Sales Associates, ensuring adequate floor coverage within the labor budget. Training: Lead the onboarding and training of new Sales Associates on POS procedures, product knowledge, and customer service standards. Performance: Address minor performance issues and provide coaching. Escalate serious disciplinary issues or hiring/firing recommendations to the Manager. Financial & Administrative Responsibilities Cash Reconciliation: Ensure daily financial closing duties are performed by Sales Associates (including counting tills), and alert the Manager to discrepancies in reconciling sales in Shopify and maintaining petty cash. Deposit Verification: Collaborate with the Cafe Assistant Manager (or Manager) to verify cash counts and prepare bank deposits in accordance with dual-custody financial policies. Invoice Processing: Code and process bookstore-related invoices using the online Vendor Invoice Processing Form. Submit these weekly to the Manager for final review and approval. Collaboration Cross-Training: Maintain a working knowledge of Cafe operations to assist during emergencies or high-traffic events if needed. Marketing: Under the direction of the Manager, assist in creating content for Bookstore-specific marketing initiatives, through email and social media (Facebook, Instagram, and X). Event Support: Coordinate with the Manager on special events, BookTalks, and sales promotions. Requirements QUALIFICATIONS / REQUIREMENTS Christian with high integrity, actively pursuing a relationship with God, active in a local congregation and affirms the BF&M 2000. High School Education or GED required; Bachelor's degree preferred. Strong organizational skills and attention to detail. Skill in the use of Cloud-based platforms (specifically Shopify), Microsoft Office Suite, and Google Suite. Excellent communication skills, both written and verbal. Able to lift and/or move up to 50 pounds and stand for extended periods. DIRECT REPORTS Sales Associates – Sword and Trowel Federal Work Study Student Employees (Bookstore)

Responsibilities

The Assistant Manager oversees daily bookstore operations, including inventory management, merchandising, and eCommerce fulfillment. They also provide direct leadership to sales associates, manage scheduling, and ensure financial accuracy in daily transactions.