Assistant Manager - Terrigal Beach House
Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, New South Wales, Terrigal
Hotel: Terrigal Pacific (TERAS), Pine Tree Lane, 2260
Job number: 128136
Terrigal Beach House is situated on the ground floor of Crowne Plaza Terrigal Pacific with sweeping views of the beach offering the ultimate alfresco dining experience to locals and visitors. As Assistant Manager at Terrigal Beach House, you’ll work closely with the Venue Manager to oversee all aspects of the food and beverage operations. From crafting creative cocktails to managing inventory and training staff, you will be responsible for ensuring quality service and standards are maintained to deliver a memorable guest experience.

Your day to day:

• Assisting in the day-to-day management of the venue, including staff supervision, inventory management, and customer service.
• Training and mentoring team members to deliver exceptional service and maintain high standards.
• Assisting with rostering, payroll, and other administrative tasks to ensure smooth operations.
• Collaborating with the Venue Manager to develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience.
• Handling customer enquiries and feedback in a professional and courteous manner, striving to exceed expectations at every opportunity.

What we need from you:

• Previous experience in a supervisory or leadership role within the hospitality industry, preferably in a pub or similar establishment.
• Strong leadership and communication skills, with the ability to motivate and inspire a diverse team.
• A passion for delivering outstanding customer service and creating memorable experiences for guests.
• Excellent organisational and problem-solving abilities, with a keen eye for detail.
• Flexibility to work evenings, weekends, and holidays as required.
• Compliant – you will need to have your RSA, RGA and first aid certificates

Benefits:

• Opportunities for career advancement.
• A supportive and collaborative work environment where your ideas and contributions are valued.
• Staff discounts on food and beverages, as well as other perks and benefits.
• Ongoing training and development opportunities to enhance your skills and knowledge.

Please refer the Job description for details