Top Oil has a vacancy for an Assistant Manager. The position is based in our Top Oil Service Station in Newtownmountkennedy, Co. Wicklow.

EXPERIENCE AND QUALIFICATIONS

• A minimum of 2 - 5 years Store Management experience in the Catering/Hospitality/Quick Service Food industry is required
• The ability to inspire, lead and motivate employees through support and development
• Ability to conduct yourself in a professional manner at all times
• Customer focused, innovative, motivating and energetic are key attributes required for this hands on role
• Excellent organisational and team leader skills, self-motivated, enthusiastic, and have a positive attitude towards work

PERSONAL CHARACTERISTICS, KNOWLEDGE & SKILLS

• People Management experience is essential
• Develop and maintain a good team spirit with all store staff
• Excellent customer service skills and a professional demeanour
• Excellent time management skills
• Ability to follow Health and Safety regulations
• Excellent interpersonal skills, ability to work harmoniously with people at all levels within the organisation

PRIMARY PURPOSE OF THE ROLE:

The Assistant Manager will ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets through effective management of people and operations.

YOUR RESPONSIBILITIES:

• Management of all recruitment & selection/training & development requirements for the store
• Support store manager in the day to day operations to ensure a smooth and efficient running of the site
• Ensure the store is operating safely at all times
• Ensure all staff are fully trained
• Build and maintain high sales and profits
• Investigate and respond directly to customer complaints
• Operate within the guidelines of the law at all times
• Meet set targets with regard to food costs, labour costs, customer counts and mystery shopper
• Ability to plan and prioritise
• Flexibility is key in this role as you will be required to work a mixture of days, evenings, weekends and nights
• To complete any ad hoc administration duties as required to ensure the smooth running of the store