Assistant Manager - Transcon at Expeditors

George Town, Penang, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

0.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quotations, Charge Checking, Product Knowledge, Market Intelligence, Workload Delegation, Sales Involvement, Retention Process, Pricing Alternatives, Routing Solutions, Proposal Response, Business Plan Execution, Productivity Monitoring, Compliance, Process Flow Mapping, Vendor Evaluation, Staff Appraisals

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description Major Duties and Responsibilities Review and support with day-to-day quotations Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. Have thorough knowledge of the Transcon product including export and import database. Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. Attend the weekly branch Sales meeting and facilitate discussions on Transcon with market updates and trends. Actively develop business for department through active involvement in sales and retention process and close coordination with Sales & CRD departments. Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global. Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer. Prepare, execute, monitor and update at regular intervals the business plan for the department Monitor and improve key departmental productivity indicators. Instill and foster a climate of compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements. Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better solutions as well as controlling costs. Ensure all customers standard operating procedures are documented, maintained and kept up to date in the SOP database Build and maintain strong relationships with Service Providers (airlines, trucking companies, and others) Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed. Know and understand your market in order to tailor solutions objectively and in relevance. Strengthen collaboration efforts with all Products for an ability to offer best-in-class end-to-end solutions to customers. Take an active role in the transition of new business/ updates to existing business. Grow department Revenue in line with District budget target and management expectations. Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings. Be open to implementing new system changes and enhancements into your department. Be involved and suggest system/process improvements. Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative Assist supervisor and key staff with goal setting and monitoring development. Qualifications University or equivalent business qualifications Minimum 3years personnel management experience Proven work experience in business development Knowledge of Expeditors product and services Knowledge of required Expeditors operating systems Proficient in MS Office and CRMsoftware Strong oral, written, communication, and presentation skills Strong analytics skills Proven problem-solving skills Charismatic with an ability to connect Additional Information Expeditors offers excellent benefits: Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company

Responsibilities

The Assistant Manager will review and support daily quotations, ensure local charges align with agreement quotes to minimize losses, and maintain thorough knowledge of the Transcon product, including export and import databases. Responsibilities also involve planning team meetings, discussing market intelligence, delegating workloads, and actively developing department business through sales and retention efforts.