Gecko Travel Recruitment are excited to be working with this luxury travel agency who are seeking an Assistant Travel Agency Manager to join their team on a contract basis.
As Assistant Travel Agency Manager you will be instrumental in overseeing daily operations, ensuring exceptional service for our clients. Collaborating closely with the management team, this role focuses on enhancing customer experiences, supervising staff, and optimising operational efficiency.

THE ROLE:

• Supporting the daily operations by overseeing bookings, managing inventory, and coordinating efficient staff scheduling
• Offering hands-on support in handling customer inquiries and resolving concerns
• Assisting in training new employees and delivering ongoing development opportunities for the team
• Leading and mentoring team members while cultivating a supportive, positive, and high-performing work environment
• Assisting in reaching sales targets by actively promoting travel packages and services, contributing to overall business objectives and growth
• Supporting the creation of business performance reports and help identify areas for improvement