Assistant Manager at UnitedLex

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Response, Notification List Creation, People Management, Performance Evaluation, Process Documentation, Client Communication, Goal Setting, Metric Achievement, Management Reporting, Skill Development, Quality Assurance, Data Breach Response, Privacy Laws, Excel, SQL, Power Query

Industry

Legal Services

Description

We are hiring for Analyst (Notification List)in Incident Response Team with UnitedLex India Private Limited. About Us: Unitedlex India Pvt. Ltd. (Formerly known as iRunway India Pvt Ltd) is a data and professional services company delivering outcomes for high-performing law firms and corporate legal departments in the areas of digital litigation, intellectual property, contracts, compliance, and legal operations. Founded in 2006 with a mission to push the boundaries of legal innovation, we provide solutions that enable measurable performance improvement, risk mitigation, revenue gain, cost reduction, and digital business synergy. Location: Gurgaon / Bangalore (WFH) Shift Timing: 8:30AM-5:30PM (Both side cab) Experience: 4+ years Role and responsibilities: Identifying Anomalies in Pre-NL Checks and Share with Review Team Check for NL Template share by the client. Preparing Notification List and Handoff Table Developing and Drafting process documentations Responsible for overall performance and management of the team assigned. Responsible for 2-3 projects, concurrently People management that includes responsibility of performance evaluation, training, discipline, career pathing of all team members Proactive communication with client, ensuring all client requirements are met and reports are submitted on time. Set goals for team members and communicate them to the team. Ensuring all the key metrices are met including productivity, utilization, quality score, attendance, adherence to timelines. Management Reporting: - Reports required by management relating to performance, costs, efficiency, utilization are shared with stakeholders on time. Actively work on skill development, engagement and retention of team members Responsible for upskilling and training the team members. Provide regular feedback for performance. Take necessary action including raising concern with stakeholders in case of performance or conduct regular 1-on-1 connects with team members. Perform QC/QA checks for team members. Liaison with other teams/departments Desired candidate profile: Any graduate/Postgraduate with 4+ years of experience with LPO/Legal Services. Notification list creation experience is mandatory. Experience in planning and scoping the engagement, estimating the cost and time required to complete the project. Active involvement in forecasting the financial projections and budgeting the projects. Planning and setting eDiscovery process/workflow and quality control process to deliver quality work product. Excellent people management skills Passionate about driving business metrics – Productivity, Quality, and other key deliverables. Ability to priorities between multiple complex projects/timelines Excellent written and Verbal communication Good decision-making ability Ability to adapt to any process changes and work on different types of projects. Good knowledge of Excel, SQL, Power Query or Python is required. Ability to priorities between multiple complex projects/timelines Strong attention to detail and the ability to conduct root cause analysis. Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred. Knowledge and hands-on experience in breach notification and privacy laws around data breach scenarios is desirable but not must. Please refer to our Privacy Policy at UnitedLex for information, https://unitedlex.com/privacy-policy/ ” "ISO 27001:2022 is the standard that we follow in this organization, based on this ISO document we have implemented 92 controls in UnitedLex across multiple offices and also with the help of this document we have implemented the Information Security Management System in the Organization"

Responsibilities

The role involves managing an Incident Response Team focused on Notification Lists, including identifying anomalies, preparing documentation, and overseeing team performance across multiple concurrent projects. Responsibilities also include people management tasks such as performance evaluation, training, and ensuring all key metrics like productivity and quality are met.