ASSISTANT MANAGER – THE ABBOTSFORD HOTEL

Full-Time | Competitive Salary | Career Progression
The Abbotsford is a dynamic, family-run hotel known for its warm hospitality and commitment to excellent guest experiences. As our business continues to grow, we are looking for a motivated and experienced Assistant Manager to join our team and play a vital role in the smooth day-to-day running of the hotel.

WHAT WE OFFER

• Competitive salary, based on experience
• Contractual hours can be flexible
• Opportunities for professional development and career progression within a growing company
• A supportive, team-oriented work environment
• The chance to be part of a respected and evolving business where your input is valued
  If you’re an experienced hospitality professional looking for your next challenge in a vibrant hotel setting, we’d love to hear from you.
  Job Types: Full-time, Permanent
  Pay: From £20,000.00 per year

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Work Location: In perso

ABOUT THE ROLE

As Assistant Manager, you’ll work closely with the General Manager to oversee all areas of hotel operations, ensuring high standards across both front-of-house and back-of-house teams. This is a hands-on role ideal for someone who thrives in a fast-paced environment and is passionate about delivering outstanding customer service.
This role has a working week of:
30 hours

KEY RESPONSIBILITIES

• Support the Manager in the day-to-day operations of the hotel
• Supervise and motivate a team of approximately 15 staff across reception, housekeeping, and food & beverage departments
• Ensure smooth running of daily operations, maintaining efficiency and high service standards
• Deliver exceptional customer service and handle guest feedback professionally
• Help implement and improve procedures to enhance performance, team productivity, and customer satisfaction
• Collaborate with all departments to ensure seamless communication and operations
• Assist with staff training, scheduling, and performance management