Ready to take your career to the next level? The Commercial Hotel is on the lookout for a dynamic and experienced Assistant Manager to lead our operations and elevate guest experiences in a charming regional town.

ABOUT US:

Located in the heart of Kingaroy, Commercial Hotel is a well-loved destination for both locals and travellers. Known for its warm hospitality, historic charm, and welcoming atmosphere, we pride ourselves on delivering exceptional service and creating memorable experiences. At Commercial Hotel, we foster a culture of passion, innovation, and teamwork.

MANDATORY QUALIFICATIONS:

• RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.
• Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.
• RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
• RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
• CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.
  Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

THE ROLE:

As our Assistant Manager, you’ll be at the forefront of our operations, leading a talented team to deliver exceptional customer experiences across our food, bar, function, gaming, and retail outlets. Your hands-on approach and passion for hospitality will drive our team to new heights, ensuring every patron leaves with a smile.

WHAT YOU’LL DO:

• Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect.
• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.