Assistant Manager

at  Wed2B

Enthusiastic, passionate, ambitious? Are you looking to take your next career step in an environment where you will be part of a global team network like no other?
Welcome to wed2b one of the fastest growing bridal retailers in the world. With training and development like no other, we want your help to drive success in our stores. This role is responsible for providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience.

WHAT WE DO

wed2b’s no “no appointment needed” business model has helped make us market leaders with 59 stores through the UK and Europe. We are a company that focuses on achieving the best results possible, providing the highest standards of customer service to our brides and their entourage, to ensure they have a positive, personal experience. As well as an impressive in-house design team, we offer a huge range of high-quality, competitively priced designer bridalwear in a warm, friendly environment. It’s an experience our customers tell us they love and one we’re proud to offer.

WHAT YOU WILL DO

The Assistant Manager is responsible for deputising for the Store Manager in their absence and working cohesively alongside the Store Manager to achieve company KPIs and targets. A key component of this role is to drive through forward sales and maximise every opportunity to increase revenue, through a high performing team of Bridal Sales Consultants.

A BIT MORE ABOUT THE ROLE

Coach and develop your team to support them in being successful.
Leading from the front and by example at all times, to consistently delivery levels of exceptional customer service and represent the brand in a professional manner.
Open and closing the store (keyholder responsibilities), as well as being responsible for accurate cash handling/banking/petty cash.
Completion of timesheets and dealing with payroll queries when required.
Responsible for stocktakes and preventing loss of stock.
Greet brides and their entourages/triage/work front of house.
Working with the store network and Customer Care Team to provide resolution in any issues that arise.
To be fully competent in all store processes, to support the store and wider team.